Xsolla

Operations Project Manager

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Job Description

ABOUT YOU 
We are looking for an Operations Project Manager who is highly organized to join our Operations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to drive operational excellence, support company-wide initiatives, enhance efficiency, and manage cross-functional operations to achieve organizational objectives. 
 
Strong stakeholder and project management skills are essential. The ability to manage multiple workstreams simultaneously will be key to success in this role. 
 
If you're passionate about workflow optimization and strategic planning, we would love to hear from you!
 
ABOUT US 
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. 
 
For more information, visit xsolla.com.


RESPONSIBILITIES
  • Serve as the liaison between Operations leadership and department leaders across the organization.
  • Lead and implement operations-focused projects, ensuring alignment with the company’s strategic goals; communicate the value and impact to stakeholders across the company.
  • Develop and enforce standards for project tracking, communication, and documentation alongside operations and project management leadership. 
  • Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives.
  • Proactively identify operational inefficiencies, bottlenecks, or risks and develop solutions.
  • Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement.

    • QUALIFICATIONS & SKILLS
  • Bachelor's degree.
  • 5+ years of experience managing operational projects.
  • Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
  • Proven experience with project management tools (e.g., Confluence, Jira, Basecamp, G Suite).
  • Adaptable learner who can quickly master new tools and technologies.
  • Strong time-management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
  • Experience driving operational improvements and implementing best practices.
  • Ability to work both independently and within a collaborative, team-oriented
  • environment.
  • Experience working in a high-growth, ambiguous and entrepreneurial environment.

    • NICE TO HAVE
  • PMP certification or similar (preferred).
  • Prior experience in the gaming or fintech industry is a plus.

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