Intern - Systems Engineering - Must Be Bilingual in English and Japanese/Korean

Extreme Networks is seeking a Systems Engineering intern to support our Korean and/or Japanese customers who have a North American presence.  These roles are Full-time, paid summer internships (40 hours/week).

As a member of the team, the intern will interact with various cross-functional teams, including Product Development, Sales, Operations, Support, and Services to help drive our go-to-market strategy and support these customers.  While a majority of the work will be from the intern’s remote/home office, there may be occasions for the intern to attend meetings in an Extreme office location or customer site (if within a reasonable distance from the intern’s home). While the intern resides in North America, there may be occasional virtual meetings that are held during UTC +8 and UTC +9 time zones.

Key Responsibilities:

• Develop relationships with cross-functional teams.
• Manage multiple projects simultaneously, with varied deliverables and due dates.
• Listen to and document customer feedback and relay it to internal departments for improvement opportunities.
• Present their work directly to managers and senior leaders.

• Hands-on experience or demonstrated interest in AI-assisted workflows, preferably using Microsoft Copilot and/or Claude, applied to technical analysis, lab testing, and real-world problem solving.

• Build a strong technical understanding of Extreme’s wired and wireless networking solutions.

Qualifications:

• The intern must currently reside in North America, pursuing a degree in Engineering (Networking, Systems, Software, or Data), or a related field such as IT, Computer Science, or Applied Analytics.
• Must be bilingual in English and Japanese, or English and Korean.
• Have at least 18 months remaining before graduation
• Should have a general understanding of Networking Technology
• Must be a self-starter, proactive and eager to learn.
• Skilled at using Microsoft Office applications (Outlook, Excel, Word, PowerPoint)
• Strong analytical and problem-solving skills.
• Excellent communication skills and ability to work effectively within both virtual and in-person teams.