Patrique Mercier Recruitment By Nellie

Lithuanian Speaking Customer Support Agent - Sofia, Fully Paid Relocation

  • Patrique Mercier Recruitment By Nellie
  • Remote Latvia
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Job Description

Patrique Mercier Recruitment FR is looking for a Lithuanian Speaking Customer Support Agent to join an exciting team in Sofia, Bulgaria. This position offers a fully paid relocation package, providing a great opportunity to work in a vibrant city while delivering exceptional customer service. If you are fluent in Lithuanian and passionate about customer support, we would love to hear from you!


Responsibilities

  • Provide excellent customer support to Lithuanian-speaking clients through phone, email, and chat channels.
  • Assist customers with inquiries, order management, and issue resolution in a timely and professional manner.
  • Maintain accurate records of customer interactions and service requests.
  • Collaborate with internal teams to ensure customer satisfaction and efficient problem-solving.
  • Contribute to improving customer service processes based on client feedback.
  • Stay updated on company products and services to deliver accurate information.

Requirements

  • Fluency in Lithuanian and English, both written and spoken.
  • Previous experience in customer support or related fields is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Adaptability and willingness to relocate to Sofia, Bulgaria.
  • Familiarity with CRM software and standard office tools.
  • Positive attitude and dedication to delivering exceptional customer service.

Benefits

  • Paid comprehensive training provided
  • Secure job with opportunities for career growth
  • Competitive salary
  • Extra health insurance options
  • Choose from over 50 benefits and services
  • Welcoming international work atmosphere
  • Ongoing support and learning opportunities
  • Bonuses for referring new employees
  • Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)