Lithuanian Speaking Customer Support Agent - Sofia, Fully Paid Relocation

Job Description

Patrique Mercier Recruitment FR is looking for a Lithuanian Speaking Customer Support Agent to join an exciting team in Sofia, Bulgaria. This position offers a fully paid relocation package, providing a great opportunity to work in a vibrant city while delivering exceptional customer service. If you are fluent in Lithuanian and passionate about customer support, we would love to hear from you!

Responsibilities

• Provide excellent customer support to Lithuanian-speaking clients through phone, email, and chat channels.
• Assist customers with inquiries, order management, and issue resolution in a timely and professional manner.
• Maintain accurate records of customer interactions and service requests.
• Collaborate with internal teams to ensure customer satisfaction and efficient problem-solving.
• Contribute to improving customer service processes based on client feedback.
• Stay updated on company products and services to deliver accurate information.

Requirements

• Fluency in Lithuanian and English, both written and spoken.
• Previous experience in customer support or related fields is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Adaptability and willingness to relocate to Sofia, Bulgaria.
• Familiarity with CRM software and standard office tools.
• Positive attitude and dedication to delivering exceptional customer service.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)