Solutions Consultant

Job Description

PhotoShelter is a leader in visual media technology that helps creative teams work effortlessly and engage audiences instantly. We are trusted by nearly 2,000 global brands, including universities, professional sports teams, corporate and consumer brands, and leading nonprofits. We were built by and for creative people, and we’re committed to celebrating and supporting creative work.

The Role

We're seeking a highly-driven, curious, and technical Solutions Consultant to join our dynamic sales team. This is the most critical technical role in our GTM organization, acting as the primary liaison between Sales, Product, and Implementation teams to ensure a seamless transition for new partners. You will be the platform expert who builds confidence with prospects, architects solutions to their most complex problems, and removes technical roadblocks to help our team win. This role reports directly to the Global VP of Sales.

What You'll Do:

• Lead Technical Discovery: Drive the technical discovery process in partnership with the sales team to uncover deep-seated pain points and navigate complex technical objections.
• Workflow & DAM Mastery: Propose customized digital asset management and content distribution workflows tailored to the customer's business, ensuring prospects understand how to optimize their entire creative lifecycle.
• Migration & Implementation Strategy: Develop and present comprehensive migration strategies for prospects moving from other DAMs or storage solutions, providing clear guidance on library builds and transition best practices.
• Technical Validation & Integration: Serve as the lead for all integration and API discussions, while independently owning the technical diligence process, including RFIs, RFPs, and complex security/compliance questionnaires.
• Field-to-Product Liaison: Act as the critical feedback loop between the market and our internal teams, translating field requirements and feature gaps into actionable insights for Product and Engineering.
• Technical Content Creation: Contribute to the development of technical sales assets, such as SOWs, migration guides, integration workflows, and best-practice documentation to enable the broader GTM team.

Requirements

What You'll Bring to the Table:

• Deep DAM Expertise: A proven track record (3-5 years) specifically within DAM, content distribution, visual media, or complex content workflows.
• Migration Fluency: Experience advising enterprise clients on data migration paths, metadata mapping, and library architecture during the pre-sales process.
• Technical Fluency: Practical experience discussing API integrations and cloud security principles with IT and Security stakeholders.
• Consultative Problem Solving: The ability to move beyond "features" to proposing end-to-end solutions for global brands.

Benefits

What We Offer:

• The ability to grow within a scaling team and develop rich experience in selling cutting-edge SaaS solutions to enterprise and Fortune 1000 organizations.
• Daily visual inspiration and media industry enablement through exposure to amazing photographers, videographers, and storytellers who use our tools.
• Comprehensive Benefits. Competitive annual base salary ($100k-$115k + bonus, salary based on factors such as work location, experience, etc.), 401(k) with company match, robust insurance coverage (medical, dental, vision, life), generous PTO plus company holidays, flexible hybrid and remote work options, commuter benefits, and more!

Our Commitment to Diversity, Equity & Inclusion:
The team at PhotoShelter has a set of foundational values – among them are “we operate with heart” and “our integrity drives everything.” As these values guide our company, PhotoShelter is committed to maintaining a welcoming and respectful workplace that celebrates each employee’s unique identity. We recognize that diverse viewpoints and experiences are essential to the success of our team. Alongside our commitment to photographers and creative teams, we in turn ensure that team members from all backgrounds are supported to grow creatively and professionally in their careers at PhotoShelter. We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. It’s not about our bottom line, it’s about the core values that drive us forward. Our management team and hiring managers are mindful of the needs of our unique community, ensuring that our workplace is inclusive, welcoming and safe for all.