Strategic Account Manager

Job Description

Location: United States (Remote)
Department: Strategic Account Management
Reports to: VP, Account Management

WHO WE ARE

At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology.

With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike.

YOUR NEXT ROLE

As a Strategic Account Manager, you’ll be a powerhouse of growth, driving new revenue within our most valuable existing accounts. You’ll uncover untapped potential, strengthen executive relationships, and act as a strategic advisor to global brands. This is a true hunter role, focused on identifying, pursuing, and closing new business within your assigned client base. Working closely with Customer Success, you’ll translate client goals into actionable solutions that deepen engagement and unlock new opportunities.

If you’re a top-performing sales pro with a bold mindset and a passion for meaningful growth, this is your next big move.

WHAT YOU’LL DO

• Develop and execute strategic account plans to drive expansion and revenue growth
• Build account maps to uncover white space, buyers, and influencers
• Cultivate deep relationships with key executives and decision-makers
• Identify and pursue new business opportunities within divisions, departments, and buyer segments
• Proactively hunt for growth areas that increase client wallet share
• Collaborate closely with Customer Success to align on client health and delivery insights
• Communicate Acclaro’s unique value, including our AI-powered solutions, with clarity and impact
• Negotiate and close deals that expand Acclaro’s footprint within strategic accounts
• Maintain a healthy sales pipeline and forecast with precision
• Leverage HubSpot to manage interactions, progress, and performance

THIS ROLE IS FOR YOU IF YOU

• Have 5+ years of experience in strategic account management or similar roles within the localization industry.
• Consistently exceed ambitious sales targets and quotas
• Thrive in a hunter-style environment and love identifying white space opportunities
• Understand the localization and translation industry landscape
• Communicate with impact at all levels, including C-suite
• Are a confident closer with strong negotiation skills
• Use CRM systems with ease—HubSpot experience is a plus
• Have working knowledge of AI solutions in the localization space
• Are fluent in English at a professional level
• Hold a bachelor's Degree in a related field or equivalent professional or military experience.

YOU’LL STAND OUT IF YOU

• Have experience working with global enterprise accounts
• Are familiar with Agile methodologies
• Bring a deep understanding of multi-buyer B2B environments
• Have a proven ability to grow accounts through insight-led selling
• Are multilingual or bring international sales experience

WHY JOIN ACCLARO?

• Global Team, Local Impact: Collaborate with colleagues around the world while making meaningful contributions locally.
• People-First Culture: Work in a supportive, inclusive environment that values your voice and well-being.
• Flexible Work Style: Enjoy remote work, flexible PTO, and a healthy work-life balance.
• Career Growth: Access mentorship, development programs, and clear pathways for advancement.
• Impactful Work: Help top-tier brands succeed globally while promoting cultural understanding and connection.
• Competitive Compensation & Benefits: Market-leading pay, bonuses, and comprehensive medical and retirement plans.
• Recognition & Support: Be seen and celebrated through regular recognition programs and supportive leadership.

VALUES WE LIVE BY

• Passion with a Purpose – We’re energized by our work and why it matters.
• Go the Extra Mile – We strive for excellence and proactive value.
• Honesty in Action – We act with integrity, openness, and respect.
• Own It, Do It – We follow through, take accountability, and take pride in our outcomes.

INCLUSION & EQUAL OPPORTUNITY - Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.