Develop and maintain detailed knowledge of Sophos products, services and those of Sophos competitors to a high standard.
Maintain and develop executive relationships with named partners via email, phone and face to face, where appropriate
Keep business plans and conduct regular Partner business reviews with named partners
Accelerate customer retention, growth of cross sell and new customer acquisition through partner activity
Provide information, arrange training and coach Partners to ensure that they are trained to use Sophos systems and tools (Partner Portal etc) and can articulate the Sophos GTM
Adherence to CRM (Salesforce, Clari, etc.), business systems, and activity management standards, ensuring all activities are logged and accurately updated. Eg. Partner/Customer contacts, opportunity forecasting
Facilitate technical enablement, certification of named partners to ensure alignment to local sales and product strategy
Spend 30% of time developing and executing prospecting activities through named partners. For example, account mapping, MDF activity, call blitz, offers/promotions
Achieve the customer territory target
Conduct a min of 10 customer meetings per week to ensure customer retention and migration to the latest Next Gen Sophos products or services
Facilitate technical security assessments and product demos to ensure customer awareness and satisfaction
Define, build and execute a Channel strategy across the region
Building mutually beneficial business relationships – at all levels
Conflict handling and negotiation
Ability to manage multiple priorities effectively
Influencing and problem-solving
Multi-country experience across the ASEAN region (e.g. Singapore, plus 2)
Orientation and experience towards Sales, communication, and programs
Proactive ‘new market’ development through the channel in previous roles
Strong communication and presentation skills – verbal and written
Successful track record of Channel development and growth in the region
Teamwork includes team leadership skills (ownership, accountability) in previous roles
Travel to the partner site and the customers required
Working towards a sales target and fiscal priorities
Working with a high volume of customers or partners
Restricted holiday in March and the month-end