Customer Service Representative / Golf Enthusiast

Job Description

Requirements

📞 Job Description: Phone Sales Representative – Golf Products

We are looking for a Phone Sales Representative with a true passion for golf to join our growing team. This role is ideal for individuals who not only enjoy the sport but deeply understand the game, its culture, and its players. As a sales representative, you will connect with customers over the phone, build relationships, and promote our golf-related products with authenticity and expertise.

Key Responsibilities

• Customer Engagement: Conduct outbound and inbound calls to golf enthusiasts, clubs, and retailers, presenting products in a knowledgeable and persuasive manner.
• Sales Conversion: Drive product sales by identifying customer needs, matching them with solutions, and closing deals.
• Golf Expertise: Leverage personal experience and understanding of golf to build credibility and trust with customers.
• Relationship Building: Maintain long-term customer relationships through excellent communication and follow-up.
• Product Knowledge: Stay updated on product features, specifications, and industry trends to deliver accurate information.
• Reporting & Feedback: Track sales activities, provide insights on customer preferences, and suggest improvements to product offerings.

🎓 Qualifications

Education & Experience

• High school diploma or equivalent; college degree preferred.
• Prior experience in phone sales, telesales, or customer service is an advantage.
• Demonstrated passion for golf — must be an active player, not just a casual range golfer.

Skills & Competencies

• Strong verbal communication skills with clear, professional articulation.
• Ability to engage customers with confidence and enthusiasm.
• Proven sales skills: persuasion, negotiation, and closing.
• Self-motivated, target-driven, and resilient under pressure.
• Comfortable working with CRM systems and call-tracking tools.