Project Manager II - Technical Documentation

Job Description

Join a dynamic team supporting a premier global client in the consumer electronics and technology sector. As a Project Manager II, you will play a critical role at the intersection of product security, customer success, research science, and security consulting. Your technical writing skills will drive operational excellence, streamline workflows, and strengthen cross-functional project delivery in a fast-paced, innovative environment. This role values strong technical and business communication abilities, outstanding writing skills, and a deep commitment to detail and organization. Experience in security is valued but not mandatory; the ideal candidate has project management expertise, a passion for technology, and thrives in collaborative, continuous improvement cultures.

Responsibilities

• Respond to stakeholder requests within 30 minutes, providing actionable follow-up within 48 business hours.
• Continuously update work instructions, guidelines, standards, and policies to reflect best practices.
• Conduct initial risk analyses of stakeholder requests and offer actionable recommendations.
• Leverage company-approved AI tools to improve the speed, consistency, and quality of content review and documentation while ensuring human accountability for accuracy.
• Use AI to generate first drafts of work instructions, SOPs, templates, and executive summaries, refining with SME input and final human editorial review.
• Employ AI-assisted editing to improve grammar, clarity, accessibility, and terminology consistency across documents and slide narratives.
• Use structured prompts and reusable workflows to produce consistent meeting notes, action logs, and reporting writeups.
• Optimize documentation for both humans and AI retrieval with clear titles, TL;DRs, scannable structure, defined terms, and appropriate access controls.
• Use AI to summarize changes, recommend updates, and flag stale or redundant content to keep repositories current.
• Lead the management, creation, and timely completion of all documentation for assigned projects.
• Develop and refine document templates and decks using Google Suite products.
• Facilitate quality and timely input from global Subject Matter Experts (SMEs).
• Archive and systematically organize project documentation in secure repositories.
• Expertly manage document drafts within collaborative virtual environments using Google Docs features like Suggested Edits and Comment threads.
• Aggregate and synthesize information for weekly, monthly, and quarterly reporting on security gaps and solutions.
• Uphold clarity, structure, and precision in all written materials and executive presentations.
• Collaborate closely with SMEs to ensure technical accuracy and clarity in documentation.
• Lead efficient, structured document review sessions using screen-sharing tools and virtual meeting platforms to drive consensus and secure timely content sign-offs.
• Examine technical R&D initiatives to identify confidentiality and security risks, translating insights into robust recommendations.
• Promote knowledge sharing and operational alignment across teams.
• Develop comprehensive internal learning resources, documentation, and training curricula for diverse audiences.
• Actively support and occasionally lead business updates, roundtables, and weekly team meetings.
• Serve as a primary interface in cross-functional meetings, capturing and communicating key points, actions, and deliverables.
• Prepare and deliver concise, well-structured presentations of project findings and recommendations to senior leadership.
• Direct routine updates and publication of Standard Operating Procedures, Work Instructions, and Best Practices for internal and client-facing groups.
• Manage regular updates and accuracy of all internal standards, guidelines, trackers, and policy documentation.
• Collaborate with leadership to define and implement both immediate and long-range objectives for programs and projects.
• Establish and monitor Key Performance Indicators (KPIs) to ensure program delivery aligns with strategic goals.

Qualifications

• Bachelor’s degree required; advanced degree in business management, sciences, history, political science, or related discipline highly preferred.
• At least 3 years of experience in project management, technical writing, or an associated field.
• Proven mastery of technical, business, or procedural writing with a portfolio of high-impact deliverables.
• Strong technical writing, communication, and presentation skills.
• Critical thinker able to work independently or as part of a team in a fast-paced environment.
• Strong interest and demonstrated aptitude for consumer electronics, technology, and AR/VR/MR ecosystems.
• Experience with customer success management or building relationships in cross-functional, matrixed organizations.
• Comfortable working independently and as part of distributed, multicultural teams.
• Exceptional organization and attention to detail; proven ability to handle competing priorities.
• Familiarity with AI, AR, VR, or similar advanced technology organizations is a plus.
• PMP certification is advantageous but not required.
• Demonstrated ability to oversee multiple concurrent projects and adapt approach to shifting requirements with minimal guidance.

California Fair Chance Act Notice: Qualified applicants will receive consideration for employment without regard to arrest or conviction records.

About Cincinnatus

Cincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives.

Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows.

Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus.

Equal Employment Opportunity

Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic.

Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.