Czech Speaking Customer Service Job in Greece, Full Relocation

Job Description

Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for Czech speakers to join a dedicated customer service team in the picturesque country of Greece. This full relocation role is ideal for individuals who are eager to provide exceptional customer support while experiencing a vibrant new culture. In this position, you will engage with Czech-speaking customers, assisting them with their inquiries, resolving issues, and ensuring a delightful customer experience. Our client values a collaborative work environment and is committed to excellence, making your contributions essential to improving customer satisfaction. Living in Greece not only allows you to advance your career but also offers a chance to explore stunning landscapes, indulge in delicious local cuisine, and connect with a welcoming community. If you're ready for an exciting new adventure while making a difference in customers' lives, we invite you to apply for this remarkable opportunity!

Responsibilities

• Provide outstanding customer service to Czech-speaking clients through various communication channels.
• Efficiently address customer inquiries and resolve issues, ensuring satisfaction.
• Maintain a friendly, professional demeanor during all customer interactions.
• Accurately document customer interactions within the company’s CRM system.
• Collaborate with team members to meet service targets and improve customer engagement.
• Participate in process improvement initiatives focused on achieving customer service excellence.
• Engage in continuous training and development to enhance performance.

Requirements

• Fluency in Czech (spoken and written) is essential.
• Strong communication skills with a dedication to customer care.
• Previous experience in customer service or similar roles is preferred.
• Ability to thrive in a fast-paced and multicultural environment.
• Excellent problem-solving abilities and attention to detail.
• Comfortable with technology and willing to learn new tools.
• Open to relocating to Greece and immersing yourself in a new culture.