Anchorage

Member of People Operations

Job Description

This is an exciting opportunity for a dedicated and detail-oriented People Operations professional to join Anchorage, a leading innovator in financial services, as a "Villager" in our Portugal office. As a Member of People Operations, Portugal, you will play a pivotal role in ensuring a seamless and exceptional employee experience, from meticulous HR data management and workplace oversight to navigating local employment intricacies. This role is ideal for an individual with a strong foundation in HR operations who is eager to contribute to a collaborative culture, support our commitment to excellence, and help build an outstanding environment for our Villagers.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of People Operations, Portugal role:


Technical Skills:
  • Applies domain knowledge of HR systems and processes to meticulously maintain accurate HRIS data and manage routine People Operations tasks with guidance from experienced team members.
  • Develops expertise in Portuguese employment laws and company policies to ensure compliance and support key employee lifecycle stages such as onboarding and offboarding.
  • Utilizes proficiency in HRIS platforms like Dayforce or Workday to support operational efficiency and problem-solve routine system issues under supervision.

    • Complexity and Impact of Work:
  • Manages day-to-day People Operations activities within established guidelines, contributing to a positive and productive workplace experience for Villagers in Portugal.
  • Exercises judgment to resolve less complex problems related to workplace experience, facilities, and the employee journey, receiving general instructions on routine work.
  • Continuously seeks to deepen understanding of Anchorage's global HR systems, processes, and best practices, applying learned concepts to local operations.

    • Organizational Knowledge:
  • Clearly articulates Anchorage’s mission and key business objectives, understanding how the Portugal People Operations function supports the firm's strategic success and commitment to excellence.
  • Grasps the broader People Operations team strategy, identifying how local initiatives and contributions align with global priorities and values.
  • Demonstrates understanding of Anchorage's collaborative culture and how People Operations fosters an environment of intellectual curiosity and integrity.

    • Communication and Influence:
  • Communicates clearly and proactively with Villagers, managers, and vendors in both English and Portuguese, ensuring timely updates and information sharing that affects colleagues.
  • Builds and maintains productive internal relationships with stakeholders and external relationships with vendors to support seamless workplace operations and employee services.
  • Actively contributes to People Operations team discussions and problem-solving efforts, offering insights and solutions for routine challenges with continued encouragement.

    • You may be a fit for this role if you have:
  • 2-3+ years of relevant experience in People Operations, Human Resources, or a related domain, preferably within financial services or a fast-paced corporate environment.
  • Proven proficiency and experience with major HRIS platforms such as Dayforce or Workday for accurate data management and reporting.
  • Demonstrated experience in managing comprehensive employee lifecycle processes, including onboarding, offboarding, and related administrative tasks.
  • Solid understanding of Portuguese labor laws, regulations, and compliance requirements.
  • Exceptional written and verbal communication skills in both English and Portuguese (native or professional working proficiency in both).
  • Experience in workplace experience management, including facilities oversight, supplies inventory, and vendor relationship management.
  • A meticulous approach to data accuracy and strong organizational skills with an unwavering attention to detail.
  • Ability to work collaboratively within a team and build strong internal and external relationships.
  • A proactive and problem-solving mindset, comfortable working within established guidelines while seeking opportunities for process improvement.

    • Although not a requirement, bonus points if:
  • You possess a relevant HR certification (e.g., SHRM-CP, PHR, or a recognized Portuguese HR qualification).
  • You have experience supporting a rapidly growing employee base in a global organization.
  • You have a foundational understanding of compensation and benefits administration.
  • You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

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