Technical Customer Support - Italian Speaking with Relocation to Greece

Job Description

We are looking for a Italian speaking Technical Customer Support Specialist to assist B2C customers for our client in Athens, Greece. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.

What you’ll do:

• Deliver excellent technical support to customers via chat, email, and phone
• 4 weeks of paid training when you start the position
• Troubleshoot and resolve technical issues related to products or services
• Escalate complex cases to specialized teams when necessary
• Maintain customer satisfaction by providing timely and accurate solutions

Requirements

• Italian Language: C1 level or higher (written and spoken).
• English Language: B2 level (training provided in English).
• Relocate to Athens, Greece
• Strong computer skills and the ability to handle technical queries
• Experience in customer support or a technical role is preferred but not required

Benefits

• €1045 base salary with a €200 monthly performance bonus
• Relocation package to for Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment )
• Competitive monthly salary + 2 extra salaries per year
• Health insurance
• Opportunity to work in a global environment with a leading brand
• Relocation assistance to help you settle into Athens