Czech speaking customer service for leading tech giant. Full relocation package

Job Description

Are you ready for an amazing adventure? Patrique Mercier Recruitment ES is excited to welcome you as a Czech-speaking Customer Service Representative for a leading tech giant! If you're passionate about technology and love helping people, this is the perfect opportunity for you. In this role, you'll be the friendly voice assisting Czech-speaking customers, answering their questions, and ensuring they have a fantastic experience with the brand. With a full relocation package included, we’ll take care of your move to a vibrant new country, allowing you to focus on what you do best—providing exceptional service. Join us and become part of a supportive team while making a positive impact on customers' lives!

Your Responsibilities

• Deliver warm and effective customer support to Czech-speaking clients via phone, email, and chat.
• Resolve inquiries with care and enthusiasm, always aiming for complete customer satisfaction.
• Foster a positive experience in every interaction by being friendly and professional.
• Document customer interactions accurately for quality assurance.
• Collaborate with your team members to meet performance goals and improve customer service.
• Engage in exciting training sessions to stay updated on products and best practices.

Requirements

• Fluency in Czech (both written and spoken) is essential.
• A genuine passion for customer service and helping others.
• Experience in customer service is a plus, but not mandatory.
• Excellent communication skills and a warm demeanor.
• Ability to tackle challenges with positivity and creativity.
• Willingness to relocate and immerse yourself in a new culture.
• Eagerness to learn and grow with a dynamic and enthusiastic team!