Product Manager, UX & Platform Experience

Job Description

About us

OrderMesh is the operating system for modern print-on-demand fulfillment.

We build intelligent order orchestration software that sits at the center of a complex global supply chain — connecting brands, marketplaces, and producers through a single platform. We replace the fragmented legacy systems that the industry has outgrown, with modern, API-first software built for today's scale and speed.

OrderMesh is part of Taylor Corporation, a multi-billion-dollar global leader in print, manufacturing, and technology-enabled services — operating one of the largest production footprints in the world, serving enterprise customers across retail, ecommerce, and beyond.

The best of both worlds — and we mean it.

Most companies say "startup energy with enterprise backing." Few actually deliver it. At OrderMesh, the combination is real:

• Startup ownership: Small, high-trust teams. Real autonomy over architecture. A direct line between what you build and how it performs in production.
• Enterprise foundation: Long-term financial stability, SOC 2 compliance, access to global-scale production environments, and deep domain expertise in manufacturing, logistics, and supply chains.

Why now?

We're at an inflection point. The platform already runs real, live production volume — and we're expanding its capabilities, building out new infrastructure, and actively shaping how an entire industry operates. The decisions you make here — technical, architectural, product-driven — will have lasting impact.

This isn't a role where you maintain someone else's roadmap. You'll be building serious software, solving meaningful real-world problems, and doing it with the backing of a world-class organization.

If that's the kind of work you're looking for, OrderMesh is a rare opportunity.

About the role

Lead product strategy and own the end-to-end UX for our Order Management platforms — hands-on, from concept to delivery — ensuring every workflow is intuitive, efficient, and built to scale across millions of orders daily.

What You'll Do

You won't just collaborate on UX — you'll drive it. From early discovery through final delivery, you'll personally own the design and usability of our platform, using AI-powered tools to move fast and validate ideas before they reach engineering. You think in user flows, speak fluently in components, and can go from whiteboard to working prototype without relying on a dedicated design team.

• Own the full UX process: user research, journey mapping, information architecture, wireframing, and high-fidelity prototyping
• Conduct merchant and stakeholder interviews to surface pain points and translate findings directly into design decisions
• Build and iterate on prototypes using AI-assisted tools to rapidly explore and validate concepts
• Define and maintain a cohesive design system and interaction patterns across the platform
• Write detailed UX specs, annotated wireframes, and interaction guidelines that engineering can build directly from
• Validate delivered features against UX intent through hands-on QA and usability review
• Establish and track usability metrics — task completion, error rates, time-on-task — and use data to drive continuous improvement
• Own the product roadmap with UX at the center, balancing business priorities with user experience quality

Requirements

• 3+ years in Product Management with demonstrated, hands-on UX ownership — not just collaboration
• Deep expertise in UX principles: information architecture, interaction design, usability heuristics, and accessibility standards
• Proficiency in Figma — including auto layout, component libraries, variables, and prototyping — at a level beyond basic wireframing
• Hands-on experience with AI-powered design tools such as v0, Galileo AI, Uizard, and Relume to accelerate UI generation and iteration
• Ability to use AI assistants (Claude, ChatGPT) to generate user flows, stress-test logic, draft UX copy, and produce specs at speed
• Strong understanding of front-end fundamentals (HTML, CSS, component-based architecture) to communicate precisel y with engineers and ensure design fidelity
• Experience conducting usability testing and synthesizing findings into prioritized, actionable improvements
• Familiarity with usability testing tools such as Maze, Hotjar, or FullStory
• Background in B2B and/or eCommerce platforms — understanding complex, data-dense workflows and how to make them feel simple

Bonus

• Background in UX Design or Frontend Engineering
• Experience building and maintaining design systems from the ground up
• Familiarity with Confluence, Jira, or Portfolio for roadmap and delivery tracking
• Experience with Scaled Agile Framework (SAFe)