Dutch speaking Automotive Customer Support

Job Description

Are you passionate about the automotive industry? We are looking for a Bilingual Dutch & English Customer Support Specialist to join our team in Spain.

The Role: Impact & Responsibilities

• Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product
• Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction
• Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences
• Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
• Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects
• Ensure all customer interactions align with the quality standards and premium positioning of the brand.

What We Are Looking For

We value game-changers—people who are curious, adaptable, and genuinely love to help. You'll be a great fit if you have:

• Linguistic Excellence: Proficiency or bilingual level in Dutch combined with an advanced level of English.
• Experience: 1 year of experience in Customer Service or Sales roles.
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What's In It For You?

We invest heavily in our people because we know that our success depends on yours. By joining our team, you will enjoy:

• Stability: A full-time, permanent contract (39 hours/week).
• Competitive salary package: Base salary + performance bonus + private health insurance
• Work-Life Balance: A fixed schedule from Monday to Friday, 09:00 – 18:00 (no weekends).
• Remote flexibility: Work from home from anywhere in Spain. Consider that the training period must be held in Barcelona
• Growth & Training: Fully paid, comprehensive training on our automotive projects, plus access to specialized career development programs and courses.