General Manager - Saas Company

Job Description

Our client RapidSeedbox is a B2C SaaS platform that enables users to manage large files via remote

servers, accessible from any device. Founded in 2008, the company operates with a lean team

of 18 and serves a primarily consumer customer base with a smaller B2B segment.

RapidSeedbox is in a growth phase and is seeking a hands-on General Manager to work

directly with the CEO to scale the business.

Role Overview

The General Manager will serve as the CEO’s right hand, splitting time approximately 50/50

between revenue and growth activities (sales, marketing, customer acquisition) and day-to-day

operations. This is a hands-on leadership role in a small, fast-moving company — not a

strategic oversight position. The ideal candidate is someone who has built and grown a small

B2C SaaS business, is comfortable wearing multiple hats, and thrives in environments where

they personally drive outcomes rather than delegate through layers of management.

Key Responsibilities

Revenue, Marketing & Growth (~50%)

• Own and execute customer acquisition and revenue growth strategy for the B2C

platform

• Lead marketing initiatives — paid, organic, content, and partnership-driven growth

channels

• Manage subscription funnels including conversion optimization, churn reduction, and

ARPU improvement

• Identify and develop B2B opportunities as a secondary revenue stream• Track and report on key SaaS metrics: MRR, CAC, LTV, churn, conversion rates

Operations & Team Leadership (~50%)

• Oversee daily operations across a distributed team of 18, primarily engineers and

developers

• Communicate directly with technical staff — participate in standups, review product

roadmaps, and align engineering priorities with business goals

• Manage and prioritize product development efforts alongside the technical team

• Support hiring and team scaling as the company grows

• Implement and maintain operational processes appropriate for a small, agile company

• Report directly to the CEO with regular updates on performance, challenges, and

opportunities

Ideal Candidate Profile

Must-Have Experience

• General Manager, Head of Growth, COO, or equivalent leadership role at a small B2C

SaaS company (ideally sub-50 employees)

• Direct experience driving customer acquisition and revenue growth in a consumer SaaS

or subscription-based product

• Hands-on operational leadership — this person does the work, not just manages it

• Comfortable working directly with engineers and developers; experience overseeing

product development

• Startup or small company mentality — proven ability to be nimble, resourceful, and multi-

functional

• Remote team management experience across multiple time zones

Preferred Background

• Experience in cloud storage, hosting, VPN, file management, or similar infrastructure-

adjacent B2C SaaS

• Familiarity with subscription metrics and SaaS unit economics (MRR, CAC, LTV, churn)

• Marketing-savvy — experience owning or heavily influencing growth and acquisition

channels

• Background working in or alongside Eastern European markets

• Technical fluency sufficient to engage meaningfully with engineers, even if not a

developer themselves

Not a Fit

• Enterprise-only backgrounds with no small company or startup experience

• Candidates whose primary experience is B2B enterprise sales at large corporations

• Leaders who primarily delegate rather than execute — this role requires hands-on

contribution daily• Candidates expecting large corporate infrastructure, support teams, or legacy processes

What RapidSeedbox Values

• Entrepreneurial spirit — ownership mentality, bias toward action

• Data-driven decision making — comfort with metrics, dashboards, and KPIs

• Results orientation — measured by growth outcomes, not activity volume

• Adaptability — willingness to shift priorities as the business requires

• Technical curiosity — genuine interest in the product and how it works

• Performance bonus: structure to be defined based on KPIs (revenue growth, operational

targets)

• 100% remote position

• Reports directly to the CEO

• Immediate start preferred