Planning & Reservations Support Specialist

Job Description

We are seeking a motivated and organized Planning & Reservations Support Specialist to assist clients with coordinating and confirming travel plans. This role centers on research, scheduling, and clear communication to ensure each client receives dependable support throughout the planning process. The position offers flexibility while maintaining structured workflows and expectations.

In this role, you will communicate with clients to gather preferences, budgets, and schedules. You will research destinations, lodging, and transportation options, assist with itinerary development, and coordinate bookings. Preparing documentation, confirming reservations, and maintaining accurate records are essential responsibilities. You will also assist clients with updates or questions before, during, and after travel.

This role is ideal for individuals who enjoy detail-oriented work, helping others stay organized, and delivering consistent service in a non-sales environment.

Key Responsibilities

• Collect and document client planning requirements

• Research travel options and availability

• Coordinate and confirm reservations

• Prepare itineraries and supporting documents

• Provide updates and ongoing support

• Maintain accurate records

Qualifications

• Strong organizational and communication skills

• Attention to detail and time management

• Ability to manage multiple requests

• Service or coordination experience preferred

What We Offer

• Flexible work structure

• Structured training and ongoing support

• Access to planning tools and resources

• Opportunities for professional growth