Remote Client Support Specialist

Job Description

Were looking for a service-driven Remote Client Support Specialist to help deliver an exceptional client experience within a structured, advisor-led service model. This fully remote position is perfect for someone who enjoys helping others, staying organized, and ensuring every detail is handled with care.

In this role, youll partner closely with assigned advisors to support clients throughout their experience — answering questions, coordinating details, and keeping everything on track behind the scenes. If youre professional, dependable, and thrive in a process-driven environment, this opportunity offers flexibility and long-term growth potential.

What Youll Do:

• Provide responsive support to clients through their assigned advisor
• Answer questions and deliver clear, accurate information
• Assist with scheduling, confirmations, and follow-up communication
• Maintain organized client records and documentation
• Ensure timely updates and a seamless overall experience

What Were Looking For:

• Strong written and verbal communication skills
• Customer service or administrative experience preferred (not required)
• Detail-oriented and comfortable managing multiple tasks
• Self-motivated and able to work independently in a remote setting
• Tech-comfortable and quick to learn new systems

Why This Role Stands Out:

• 100% remote flexibility
• Structured training and ongoing team support
• Clear systems and processes provided
• Opportunity for professional growth within a collaborative environment