Account Manager

Job Description

About Huzzle

At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We’re seeking a proactive and relationship-driven Account Manager to manage client success, retention, and growth across a portfolio of mid-to-enterprise level customers. You’ll serve as the primary point of contact post-sale, helping clients achieve ROI and solve real business challenges using the company’s platform.

This is a high-impact, client-facing role ideal for candidates with strong communication skills, a commercial mindset, and a passion for customer success in the SaaS or digital space.

Key Responsibilities

• Own the customer relationship post-sale, acting as the primary point of contact for onboarding, training, and ongoing support.

• Develop deep product knowledge and use it to guide clients toward best practices and long-term success.
• Identify upsell and cross-sell opportunities based on client goals and product fit.
• Collaborate with product and support teams to resolve issues quickly and ensure client satisfaction.
• Monitor account health, usage data, and engagement metrics to prevent churn and drive renewals.
• Report on account activity, client feedback, and performance KPIs to internal stakeholders.

Requirements

• 2+ years in Account Management, Customer Success, or Client Services (preferably in a SaaS or digital agency setting).

• Excellent English communication skills—both written and verbal.
• Ability to manage multiple accounts with a high degree of organization and professionalism.
• Experience with CRM tools (HubSpot, Salesforce, or similar) and project management tools (Asana, ClickUp, etc.).
• Strong problem-solving and strategic thinking abilities.
• Tech-savvy and comfortable navigating software products and dashboards.

Benefits

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals