Customer Service Representative

Job Description

We are seeking a Remote Customer Service Representative to support clients within an advisor-led service model. In this role, you will assist with client inquiries, coordinate scheduling details, provide booking updates, and ensure all service requests are handled accurately and efficiently from start to completion.

You will collaborate with assigned advisors to manage client communications, track planning timelines, and confirm reservation details. This fully remote position is ideal for someone who is organized, responsive, and committed to delivering a high standard of customer support.

What Youll Do:

• Support customers through their assigned advisor
• Respond to inquiries and provide accurate information
• Assist with scheduling, confirmations, and follow-ups
• Maintain clear communication and accurate client records

What Were Looking For:

• Strong communication and customer service skills
• Attention to detail and comfort working remotely
• Reliable, professional, and tech-comfortable

Why This Role Stands Out:

• Fully remote position
• Training and ongoing support provided
• Opportunity to grow within a supportive team