Customer Service Representative

Job Description

We are seeking a Remote Customer Service Representative to support clients through a dedicated advisor-led service model. In this role, you will assist clients by providing guidance, coordinating schedules, and ensuring a smooth, organized experience from start to finish.

You will collaborate closely with assigned advisors to manage client requests, answer questions, and provide timely updates on planning, scheduling, and confirmations. This fully remote position is ideal for someone who enjoys helping others, staying organized, and delivering consistent, high-quality customer service.

What Youll Do:

• Support customers through their assigned advisor
• Respond to inquiries and provide accurate information
• Assist with scheduling, confirmations, and follow-ups
• Maintain clear communication and accurate client records

What Were Looking For:

• Strong communication and customer service skills
• Attention to detail and comfort working remotely
• Reliable, professional, and tech-comfortable

Why This Role Stands Out:

• Fully remote position
• Training and ongoing support provided
• Opportunity to grow within a supportive team