Italian Customer Support

Job Description

Role: Italian-Speaking Technical Support Agent

Location: 100% Remote in Greece

Project: Supporting a Global Leader in Computing and IT Solutions

The Opportunity

If you have a knack for technology and a passion for helping others, this is the perfect chance to build a career in the Mediterranean. We are looking for Italian speakers to join a specialized team supporting one of the worlds most recognizable names in personal computing and enterprise hardware. You will provide essential support to users while enjoying a flexible, remote lifestyle anywhere in Greece.

Your Responsibilities

Assist Italian-speaking customers with hardware and software inquiries via phone and chat.

Guide users through troubleshooting steps for laptops, desktops, and peripherals.

Coordinate warranty claims and technical solutions.

Maintain clear and accurate records of all interactions in English.

Requirements

Proficiency in Italian (C1/C2) and English (B2).

A genuine interest in computer hardware and technology.

A friendly, patient, and professional communication style.

Valid EU Passport or the legal right to work in Greece.

Relocation and Benefits

Full relocation support including flight tickets reimbursement and temporary accommodation.

Initial travel expenses to Greece are 100% reimbursed.

Assistance with local administrative tasks such as obtaining your Greek tax and social security numbers.

Competitive salary with 14 payments per year.

A complete home-office tech kit delivered to your door.

Apply now with your English CV!