Impact Performance Team

Personal Lines Insurance Account Manager (R1)

  • Impact Performance Team

Job Description

About Us

At our Insurance Group, we’re an independent agency based in Raleigh, NC, built on a simple promise—protecting people, not chasing quotes. Our team takes an education-first approach, helping clients understand their coverage and make confident decisions about their future. Guided by integrity and a commitment to advocacy, we treat every policy like it’s protecting our own family.

Requirements

What You’ll Do

  • Manage and grow a book of personal insurance clients
  • Consult on home, auto, umbrella, and life insurance needs
  • Analyze risks and recommend appropriate coverage options
  • Maintain strong client relationships through proactive communication
  • Serve as a trusted advisor, not a salesperson

What We Hope You Bring

  • Experience in personal insurance or similar role
  • Strong communication and relationship-building skills
  • Integrity-driven: We prioritize doing what’s right for the client
  • Organized and consistent follow-up habits
  • Ability to manage renewals, closings, and client life events with professionalism

Preferred education and experience

  • Prior Account Manager experience
  • Computer Skills: MS Word, Excel, Outlook, Teams
  • Must be located in North Carolina

Benefits

Compensation & Benefits

  • Base salary: $45K–$75K
  • Additional bonus/incentive: $6K–$15K (Year 1)
  • Group health coverage
  • Retirement plan with company match
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Why You’ll Love It Here

  • Independent agency = flexibility and multiple carrier options
  • Collaborative, values-based culture
  • Opportunity to make an impact by protecting people’s futures