The Solutions Engineer partners with sales, product, and customer success teams to provide technical expertise, solution design, and implementation guidance for clients. This role combines deep product knowledge with customer-focused problem solving to ensure that solutions meet client requirements and drive successful adoption. The Solutions Engineer operates fully remotely, delivering pre-sales demonstrations, proof-of-concepts, and technical consultations.
This position is strictly limited to candidates who currently reside in the United States and are legally authorized to work in the U.S. Applications from individuals residing outside the United States will be rejected.
Collaborate with sales teams to understand client needs and translate them into technical solutions
Conduct product demonstrations, proof-of-concepts, and technical presentations for prospective and existing clients
Provide technical guidance and consultative expertise during the sales cycle
Develop and deliver solution architecture documentation, diagrams, and implementation plans
Work with product and engineering teams to address customer requirements, feature requests, and technical issues
Support onboarding and integration of new clients, ensuring seamless solution adoption
Participate in RFPs, RFIs, and technical proposal preparation
Maintain deep product knowledge and stay current on industry trends, competitor solutions, and emerging technologies
Provide feedback to product and engineering teams to influence product enhancements and roadmap
Bachelors degree in Computer Science, Information Technology, Engineering, or related field
3–5 years of experience in solutions engineering, technical consulting, pre-sales engineering, or related roles
Strong technical knowledge of software, SaaS platforms, or enterprise technology solutions
Proficiency in creating solution architectures, diagrams, and technical documentation
Excellent communication, presentation, and interpersonal skills
Ability to work independently in a remote environment and manage multiple client engagements
Strong problem-solving and analytical skills
Experience in cloud platforms (AWS, Azure, Google Cloud) or enterprise software solutions
Familiarity with integration frameworks, APIs, and software development concepts
Certifications in relevant technologies (Salesforce, AWS, Microsoft, or other enterprise platforms)
Experience in SaaS, B2B, or technology sales environments
Ability to deliver highly technical presentations to both technical and non-technical stakeholders
Annual Salary Range: $95,000 – $135,000 USD, based on experience and technical expertise
Comprehensive medical, dental, and vision insurance
401(k) retirement plan with employer matching
Paid time off, paid holidays, and sick leave
Life, short-term, and long-term disability insurance
Flexible remote work arrangement
Professional development, certifications, and training programs
Employee wellness and assistance programs
Must be legally authorized to work in the United States
Must currently reside within the United States
Applications from candidates outside the U.S. will not be considered