German-Speaking Customer Support Specialist
- Cbtalents
Job Description
Do you speak German and English?
Do you have EU citizenship?
Would you like to live and work by the sea?
Cross Border Talents is looking for a German-Speaking Customer Support Specialist for a leading global home technology brand, based in Athens, Greece.
As a Customer Support Specialist, you will play a key role in assisting customers with their home devices, answering their questions, and providing guidance on product usage and technical troubleshooting.
Job Responsibilities:
- Handle incoming phone calls, messages, and emails from customers.
- Provide information and support on products such as vacuum cleaners, air purifiers, hair care tools, and more.
- Troubleshoot technical issues and offer effective solutions.
- Process warranty claims, repairs, and replacements.
- Recommend products based on customer needs and preferences.
- Maintain high customer satisfaction through professional and friendly communication.
Job Requirements:
- Excellent written and verbal communication skills in German and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Previous experience in customer support or technical support roles is a plus.
What We Offer:
- Full relocation package: flight tickets, initial accommodation, and housing assistance.
- Competitive monthly salary + 2 extra salaries per year.
- Referral Program: bring your friends and earn attractive bonuses.
- Health insurance and multiple employee discounts.
- Full training provided by certified instructors.
- Professional growth and career development opportunities.
- Free online Greek language courses.
- Modern working environment with relaxing break areas.
Why Apply?
This is an excellent opportunity to gain international experience and valuable skills, ideal for:
- First-time employees
- Career changers
- Professionals returning to the workforce
- Candidates seeking international work experience
Apply now and become part of a company that offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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