Czech customer service

Job Description

Are You a Czech Speaker Looking for a Career in the Sun?

We are currently seeking motivated Czech-speaking Customer Service Agents to join our award-winning international team. This is a 100% remote position available to anyone currently living in—or moving to—Greece.

If you combine excellent communication skills with a desire to provide top-tier support, we want to hear from you. Experience the perfect work-life balance while exploring the history and culture of the Mediterranean.

Your Responsibilities

Provide high-quality customer support in Czech via phone, email, and live chat.

Troubleshoot technical issues and resolve account inquiries efficiently.

Maintain a high level of customer satisfaction by providing empathetic, professional service.

Update customer databases and document interactions in English.

Stay up-to-date on product knowledge and company policy changes.

Requirements (Czech & English)

Language: Full professional proficiency in Czech (C1/C2) and English (B2).

Tech Skills: Proficiency with Windows/macOS and the ability to learn new CRM software quickly.

Home Office: A quiet workspace and a high-speed internet connection (minimum 20 Mbps).

Soft Skills: Strong multitasking abilities and a patient, problem-solving mindset.

Eligibility: Valid EU Passport or the legal right to work in Greece.

The "Relocation to Greece" Package

We make moving easy so you can focus on your new role:

Flight & Travel: Reimbursements of travel expenses

Accommodation: Up to 2-4 weeks of free hotel stay or corporate housing upon arrival.

Integration Support: Professional assistance with Greek bureaucracy (getting your AFM/Tax number, AMKA/Social Security, and local bank account).

Real Estate Aid: Help finding a permanent apartment in your preferred Greek city.

Benefits & Perks

Remote Flexibility: Work from any Greek city or island.

Salary: Competitive monthly salary + 2 extra salaries per year (14 salaries total).

Equipment: Full home-office kit (Laptop, headset, etc.) shipped to your door.

Health: Comprehensive private health insurance and wellness programs.

Culture: A diverse, inclusive work environment with clear paths for career progression.

How to Apply

Click the "Apply Now" button and upload your CV in English. Our recruitment team will contact you for a preliminary screening call to discuss the role and your relocation timeline