Portuguese Speaking Customer Service for Hotel Reservations Department - Greece
- Patrique Mercier Recruitment By Cyriel
Job Description
Patrique Mercier Recruitment ES is excited to offer an incredible opportunity for Portuguese-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and hospitality and enjoy helping customers secure their perfect accommodations, this role is tailored for you. You will assist Portuguese-speaking clients with hotel reservations and inquiries, ensuring a smooth and enjoyable booking experience. Join a dynamic team dedicated to providing exceptional service in the hospitality industry!
Your Responsibilities
- Deliver outstanding customer service to Portuguese-speaking clients through phone, email, and live chat.
- Support customers with hotel reservations, answer inquiries, and resolve any booking-related issues that may arise.
- Maintain a friendly and professional demeanor during all interactions with customers.
- Accurately document customer interactions to assist in the continuous improvement of service quality.
- Collaborate with colleagues and hotel partners to ensure a seamless booking process for customers.
- Engage in training sessions to stay updated on hospitality industry trends and customer service best practices.
Requirements
- Fluency in Portuguese (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- A strong commitment to delivering exceptional customer service.
- Prior experience in customer service or the hospitality sector is an advantage, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Positive attitude and proactive approach to enhancing customer satisfaction.
- Willingness to learn and grow within a supportive and vibrant environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
