Nordic-Speaking Customer Service for Hotel Reservations Department in Greece

Job Description

Patrique Mercier Recruitment ES is pleased to present an exciting opportunity for Nordic-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you are passionate about travel and hospitality and have a knack for providing exceptional customer support, this role is tailored for you. You will assist Nordic-speaking customers with their inquiries related to hotel reservations, ensuring they have a seamless and enjoyable experience while planning their vacations. Be part of a vibrant team dedicated to delivering outstanding service in the hospitality industry!

Your Responsibilities

• Provide outstanding customer service to Nordic-speaking clients via phone, email, and live chat.
• Address customer inquiries, assist with bookings, and resolve any issues that arise.
• Maintain a friendly and professional demeanor in all interactions with customers.
• Document customer interactions accurately to help improve service delivery.
• Collaborate with team members and hotel partners to ensure an exceptional customer experience.
• Engage in ongoing training to stay informed about hospitality trends and best practices.

Requirements

• Fluency in at least one Nordic language (such as Swedish, Norwegian, Finnish, or Danish) in addition to English is essential. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
• A strong commitment to providing excellent customer service.
• Previous experience in customer service or hospitality is a plus but not required.
• Excellent communication and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Positive attitude and proactive approach to customer satisfaction.
• Willingness to learn and grow within a supportive and dynamic work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...