Travel Customer Service Representative

Job Description

Job Description

We are seeking a Travel Customer Service Representative to support clients with vacation planning, reservations, and general travel-related inquiries. This role is ideal for someone who enjoys helping people, is detail-oriented, and wants a flexible opportunity within the travel industry.

You do not need prior travel experience — training and support are provided.

Key Responsibilities

• Assist clients with travel questions via email, phone, and online systems

• Help process travel reservations and service requests

• Provide accurate information on destinations, accommodations, and travel policies

• Maintain clear and professional communication with clients

• Follow established procedures to ensure a smooth customer experience

• Document client interactions accurately in internal systems

Qualifications

• Strong customer service and communication skills

• Comfortable using a computer, email, and basic online tools

• Organized, reliable, and able to follow instructions

• Ability to work independently and meet deadlines

• Prior customer service experience is helpful but not required

Work Schedule & Location

• Flexible scheduling options

• Remote opportunities available

• Part-time and full-time availability depending on workload

What We Offer

• Training and ongoing support

• Opportunity to work within the travel industry

• Flexible work environment

• Performance-based growth opportunities

• Supportive team culture focused on service and professionalism

How to Apply

Submit your application through this posting. Qualified applicants will receive next steps via email.