Customer Success Coordinators (Remote)

Job Description

We are looking for motivated, service-oriented individuals to join our remote team as Customer Success Coordinators. In this role, you will focus on supporting clients, coordinating services, and ensuring a positive, seamless experience throughout the entire process.

This position is ideal for individuals who enjoy helping others, staying organized, and providing consistent, high-quality customer service. Full training is provided, and no prior industry experience is required.

Key Responsibilities

Act as a primary support contact for clients throughout their service experience

Communicate with clients to understand needs, preferences, and timelines

Coordinate service details, reservations, schedules, and confirmations

Prepare and share client-facing documentation and summaries

Manage updates, changes, and adjustments efficiently and professionally

Collaborate with internal teams and external partners to ensure smooth coordination

Maintain accurate client records and organized documentation

Provide timely, solution-oriented responses to client inquiries

Core Skills

• Customer service and client relationship support

• Strong written and verbal communication

• Organization and attention to detail

• Multitasking and time management

• Problem-solving and adaptability

• Ability to work independently in a remote environment

Qualifications

• 18 years of age or older

• United States or Mexico residency (preferred)

• Reliable computer and high-speed internet access

• Professional communication skills

• Self-motivated and dependable

What We Offer

• Comprehensive training and onboarding

• Flexible scheduling (part-time or full-time)

• Fully remote work environment

• Opportunities for growth and advancement

• Supportive team culture