Senior Solutions Engineer, Pre-Sales

Job Description

About Prem

Prem is building AI infrastructure for companies that can't risk exposing their data. We offer secure products across the entire AI stack - Confidential GPUs for model training, Encrypted APIs for inference, and Secure AI Workspace for teams to work with AI safely. 

We serve defense, healthcare, finance, and government clients who need absolute control over their information. Headquartered in Switzerland and powered entirely from our own Swiss-hosted servers, Prem is the truly private alternative for organizations that need to keep data secure. 

Beyond building products, Prem deploys alongside customers to turn AI into an operational advantage - drawing on deep expertise of working across major enterprises in Europe and North America.

Founded by Simone Giacomelli and backed by Jim Breyer, David Maisel, Fan Zhang and Index Ventures, we have raised 20million so far to solve the impossible choice between AI transformation and regulatory compliance, as AI regulations shift from guidelines to enforcement.

About the Role

We’re looking for a Senior Solutions Engineer, Pre-Sales, to join our Go-To-Market team at Prem AI.

This is a highly cross-functional, customer-facing role for someone who can operate comfortably across sales conversations, system design, and hands-on engineering. You will work directly with enterprise customers to scope complex AI solutions, guide technical decision-making, and accelerate deals from first conversation to production readiness.

If you enjoy owning problems end-to-end, working with senior stakeholders, and turning ambiguous requirements into working systems — you’ll thrive here.

🛠️ What You’ll Do

• Technical Pre-Sales Leadership: Partner with Sales to lead technical discovery, scope solutions, and support complex enterprise deals involving C-level technical and business stakeholders.
• Solution Architecture & Design: Design secure, scalable end-to-end architectures for LLM-powered and ML-driven applications, including data flows, deployment models, and integration patterns.
• Forward-Deployed Engineering: Build prototypes, proof-of-concepts, and demos showcasing Generative AI and traditional ML use cases tailored to customer environments.
• Security & Compliance Support: Support customer conversations around IT security, privacy, and compliance requirements for SaaS deployments.
• Customer Technical Engagement: Act as the trusted technical advisor throughout evaluations, pilots, and early production deployments.
• GTM Enablement: Enable internal teams with technical narratives, demos, and reference architectures that clearly communicate Prem AI’s value.
• Product Feedback Loop: Surface customer insights to Product and Engineering to influence roadmap and improve platform usability.

Deployment Readiness: Help customers plan for production — including cloud architecture, networking considerations, inference infrastructure, and cost awareness.

Requirements

✅ What We’re Looking For

• Experience: 5+ years in a technical pre-sales, solutions engineering, sales engineering, or forward-deployed role, working with complex global organizations.
• Enterprise Exposure: Proven experience managing and presenting to C-level technical and business stakeholders.
• AI & ML Knowledge: Hands-on experience delivering prototypes for Generative AI and/or traditional ML solutions.
• Architecture & Infrastructure: Strong understanding of cloud and network architectures and how modern AI systems are deployed.
• Security & Compliance Awareness: Solid grasp of IT security principles, customer security expectations, and compliance considerations 
• Programming Foundations: Working knowledge of Python and/or JavaScript, with comfort reading and modifying production code.
• Communication Skills: Exceptional ability to explain technical and business concepts clearly to audiences of all levels, including senior leadership.
• Ownership Mindset: Comfortable owning ambiguous problems end-to-end and rapidly acquiring new knowledge to unblock progress.
• Team-First Attitude: Humble, collaborative, and driven by helping teammates

➕ Nice to Have

• Security & Compliance Frameworks: Familiarity with AI and security compliance standards and experience supporting or participating in enterprise security and compliance reviews.
  
  

Confidential Computing: Prior exposure to confidential computing concepts, including Trusted Execution Environments (TEE), secure enclaves, and privacy-preserving deployment models for AI workloads.

Benefits

🌈 Why Join Prem AI?

• High-Impact Role: Play a direct role in shaping customer success, deal velocity, and product direction.
• Frontline AI Adoption: Help enterprises deploy private, production-grade AI systems in the real world.
• Innovative Culture: Work with a deeply technical team building the future of open and private AI infrastructure.
• Global Customers: Collaborate with organizations across industries and geographies.
• Flexible Work: Remote-first culture with flexibility and autonomy.

📩 How to Apply

Please submit your resume/CV and a short cover letter highlighting:

• Your experience in customer-facing technical roles
• Examples of AI/ML systems you’ve scoped, prototyped, or deployed
• How you work across sales, engineering, and customer teams

Qualified candidates will be asked to sign an NDA before receiving further project details.

We are an equal opportunity employer and value diversity in our team.

Email: careers @premai.io
subject: Senior Solutions Engineer, Pre-Sales Application

What We Offer

We’ll treat you well — and we’re flexible if there’s something important to you.

• Competitive salary and equity — multiple options based on your ownership preferences.
• Paid time off — Unlimited time off, we trust you know how to manage your time.
• Fully-distributed culture — live and work where you’re happiest.
• Co-working space — company-paid desk in your local community.

Hardware setup — new MacBook Pro and accessories.