Data Analyst

Job Description

Company Overview

Established in 2008, Zicasso is the most-reviewed and highest-rated luxury travel company, specializing in immersive custom tours, vacations, and safaris. Our Zicasso travel specialists are the world’s top 2% of boutique tour operators and travel agents, pre-vetted and handpicked to compete in creating itineraries tailored to each of our travelers’ unique preferences. Joining Zicasso, you'll play a key role in bringing our travelers’ dreams to life—pushing the boundaries of what’s possible with luxury travel experiences.

As a member of our team, you’ll be part of a company recognized for its strong brand reputation among discerning travelers. Our authority in the luxury travel industry is consistently affirmed through features in top media outlets, including The New York Times, The Wall Street Journal, BBC, Forbes, CNN, and Condé Nast Traveler, to name a few. See our press coverage here.

We are a fully remote company spanning five continents, and we foster a dynamic, progressive global work environment that values creativity, initiative, and continuous learning. We're seeking passionate, data-driven individuals who thrive in a high-performance environment and are eager to contribute to our innovative company culture, underpinned by a consistent pursuit of excellence, integrity, and teamwork.

Our global team comes together biannually for international retreats and summits. These are typically held for a week at a new location each time, providing opportunities to share ideas, collaborate in person, and strengthen our culture, all while learning firsthand about the destinations we serve. These events embody our commitment to both professional growth and the transformative power of travel.

Join us in shaping the future of luxury travel while working towards our vision—creating a more connected humanity through travel. To learn more, visit https://www.zicasso.com/careers.

The Role 

Zicasso is looking for a highly skilled Data Analyst to join our team. In this role, you will play a key part in uncovering actionable insights that drive our business forward. You will collaborate with various departments to interpret complex data sets, design reporting frameworks, and provide recommendations to optimize our luxury travel platform. This is an individual contributor position.

Key Responsibilities

• Interpret data, analyze results using statistical techniques, and provide ongoing reports.
• Build informative and well designed dashboards with Tableau.
• Develop and implement data collection systems, and other strategies that optimize statistical efficiency and quality.
• Acquire data from primary or secondary data sources.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Work with management to prioritize business and information needs.
• Locate and define new process improvement opportunities.
• Collaborate with team members using tools such as GitHub, JIRA, and Google Workspace.

Required Skills and Experience

• Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, or Statistics.
• 3–5 years of experience as a Data Analyst or Business Data Analyst.
• Adept at queries, report writing, presenting findings, and building dashboards with BI tools (Tableau and Looker Studio).
• Knowledge of and experience with reporting packages (Business Objects etc.), databases (SQL etc.), and Python (Jupyter Notebook).
• Technical expertise regarding data models, database design development, data mining, and segmentation techniques.
• Knowledge of statistics and experience using statistical packages for analyzing datasets.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent verbal and written communication skills.

What We Offer

• Remote work and flexible hours that allow you to enjoy a great work-life balance.
• Innovative, fast-paced and collaborative culture that values diverse voices and opinions.
• Learning and development annual stipend.
• Enjoy two company-sponsored business trips each year at international destinations we serve!