Dutch Speaking Customer Service Agent For Avis - Work In Greece

Job Description

Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Avis, one of the leading global car rental services. This role is based in beautiful Greece, where you'll provide exceptional service to Dutch-speaking customers, ensuring they have a seamless and pleasant experience with Avis.

Responsibilities

• Assist Dutch-speaking customers via phone, email, and chat with inquiries related to car rentals and services offered by Avis.
• Provide information on rental processes, vehicle options, and pricing to help customers make informed decisions.
• Handle and resolve any customer complaints or issues efficiently and professionally.
• Record all customer interactions in the CRM system, ensuring accurate documentation and follow-up.
• Collaborate with team members to improve service quality and customer satisfaction.
• Stay updated on Avis products, promotions, and procedures to provide accurate and helpful information.

Requirements

• Fluency in Dutch (both written and spoken); proficiency in English is beneficial.
• Previous experience in customer service, particularly in the rental or travel industry is a plus.
• Strong communication skills with a focus on delivering exceptional customer service.
• Aptitude for problem-solving and handling customer inquiries with professionalism.
• Proficient in CRM systems and comfortable using standard office applications.
• Self-starter with the ability to work independently in a remote environment.
• Willingness to adapt to new challenges and a solid interest in the travel and rental industry.

Benefits

1. Competitive Monthly
2. Monthly Performance Bonus
3. Fully Paid Training
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...