Spanish Speaking Customer Service for Hotel Reservations Department in Greece
- Patrique Mercier Recruitment By Cyriel
Job Description
Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for Spanish-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and hospitality, and excel in providing excellent customer support, this role is tailor-made for you. You will assist Spanish-speaking customers with their hotel reservations and inquiries, ensuring they have a smooth and enjoyable experience while planning their vacations. Join a dynamic team that values your skills and contributions!
Your Responsibilities
- Deliver exceptional customer service to Spanish-speaking clients through various communication channels, including phone, email, and live chat.
- Assist customers with hotel reservations, inquiries, and any issues they may encounter during the booking process.
- Maintain a friendly, professional demeanor and provide accurate information to enhance the customer experience.
- Document customer interactions clearly to aid in service improvement and follow-up.
- Collaborate with team members and hotel partners to ensure a seamless booking experience.
- Participate in training to stay updated on hospitality trends and customer service best practices.
Requirements
- Fluency in Spanish (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- A strong commitment to delivering outstanding customer service.
- Previous experience in customer service or hospitality is a plus, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Proactive attitude and strong problem-solving abilities.
- Willingness to learn and thrive in a supportive and vibrant work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
