Polish Speaking Support Specialist - Work In Greece - Fully Paid Relocation

Job Description

Join the dynamic team at Mercier Consultancy MD as a Polish Speaking Support Specialist with a unique opportunity to work in Greece! We offer fully paid relocation to help you start this exciting journey. In this role, you will provide top-tier support to Polish-speaking customers, assisting them with inquiries and ensuring they receive the best service possible.

Your Role

As a Polish Speaking Support Specialist, you will be the key point of contact for our Polish-speaking clientele, guiding them through their queries and concerns. Your expertise in communication will contribute to a positive customer experience while representing our brand with professionalism and care.

Key Responsibilities

• Manage inbound customer inquiries in Polish via phone, email, and chat.
• Provide clear and accurate information about our services and assist with problem resolution.
• Document customer interactions and feedback to enhance service quality.
• Work collaboratively with other departments to ensure seamless customer support.
• Stay informed about company policies, products, and services to provide effective assistance.
• Engage in continuous learning and training to improve service delivery.

Requirements

• Fluency in Polish (oral and written) is essential; knowledge of English is an advantage.
• Previous customer service experience, preferably in a support role.
• Excellent communication skills and a strong focus on customer satisfaction.
• Ability to multitask and adapt in a fast-paced environment.
• Proficiency with customer service software and CRM systems.
• A positive attitude and commitment to teamwork and collaboration.
• Willingness to relocate and embrace new challenges in a different country.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...