TeamSnap is looking for a Sr. Product Manager to join our product team and drive the development of innovative features that delight our customers and drive growth of our sports organization business. In this role, you'll own significant product areas, collaborate cross-functionally with engineering, design, and business stakeholders, and make strategic decisions that shape the future of our platform. If you bring domain expertise from ecommerce platforms, accounting and financial software, or CRM software, with a track record of shipping successful products that solve real customer problems, then you're exactly who we're looking for!
What You'll Do:
Define and communicate product vision, strategy, and roadmap for your product area, identifying market opportunities through customer research, competitive analysis, and data insights.
Conduct customer interviews, surveys, and usability testing to deeply understand user needs and pain points; validate assumptions through rapid prototyping and experimentation.
Write comprehensive product requirements documents (PRDs) with clear acceptance criteria and partner with engineering leads to scope features, assess technical feasibility, and estimate effort.
Work closely with designers to create intuitive user experiences; lead sprint planning, backlog grooming, and release planning activities.
Track feature adoption and success metrics, iterating based on learnings to drive meaningful product improvements that impact key business metrics.
Present product strategy and updates to executive leadership; gather input from sales, customer success, and support teams.
Communicate product launches and updates to internal and external stakeholders; build strong relationships across the organization to drive product success.
What Will Set You Up for Success:
4+ years of product management experience in software/SaaS companies with a track record of successfully launching and iterating on B2B products.
Proven experience in at least one of the following domains: Ecommerce platforms (online retail, inventory, order management), Accounting and Financial software (financial management, bookkeeping, reporting), or CRM systems (customer accounts, contact management, forecasting, analytics).
Fluency with AI in the product development process. Experience using AI tools to enhance product workflows, accelerate research, improve documentation, or prototype solutions.
Strong analytical skills with the ability to leverage data to inform decisions; proficiency with product management tools (e.g., JIRA, Figma, Amplitude).
Excellent written and verbal communication skills with deep understanding of agile/scrum methodologies.
Customer-centric mindset with strong empathy for user needs; strategic thinking combined with attention to detail and ability to navigate ambiguity.
Preferred: Experience with multi-tenant software platforms, technical background, experience building admin-facing tools, or prior experience at a high-growth SaaS company.