Salesforce Administrator

Job Description

We are seeking a detail-oriented Salesforce Administrator to support and optimize a growing Salesforce ecosystem for a U.S.-based organization. This role focuses on system administration, reporting, integrations, and user enablement to ensure Salesforce effectively supports business operations and decision-making.

Duties / Tasks to perform

• Administer and configure Salesforce across multiple products, including Sales Cloud and other connected Salesforce solutions
• Manage user and license administration (onboarding/offboarding, roles, profiles, permission sets, and security controls)
• Configure and maintain reports, dashboards, workflows, Flows, list views, and page layouts
• Monitor system performance, data quality, and integrity across Salesforce and integrated tools
• Build and maintain reports and dashboards to support leadership and operational visibility
• Perform data analysis to identify trends, gaps, and optimization opportunities
• Manage data imports, updates, and synchronization with other business systems
• Serve as the primary point of contact for Salesforce-related support tickets and system issues
• Provide end-user training, documentation, and ongoing support
• Support integrations with third-party applications and assist with system enhancements and new feature rollouts
• Partner with internal stakeholders to translate business requirements into scalable system solutions
• Proactively identify risks, technical debt, and continuous improvement opportunities within the Salesforce ecosystem

Requirements

• Hands-on Salesforce administration experience (Sales Cloud or related Salesforce products)
• Strong understanding of CRM processes, data management, and reporting best practices
• Proficiency with Salesforce configuration (reports, dashboards, workflows, and Flows)
• Experience managing user access, permissions, and security settings
• Ability to troubleshoot complex system and data issues
• Strong problem-solving, organizational, and time-management skills
• Excellent communication skills and ability to collaborate with technical and non-technical teams
• High attention to detail and commitment to data accuracy
• Proactive, self-directed, and comfortable taking ownership of systems

Schedule: Monday to Friday, 1:00 PM – 5:00 PM (GMT-5), Eastern Time (US & Canada), Bogotá, Lima | Part-time

Benefits

• Competitive pay in US Dollars.
• You'll get to work with some amazing, respected business professionals.
• We really value and encourage input from our team members.
• We offer different payment methods (Zelle, Face Bank, Binance)
• You'll get paid every two weeks.
• Birthday and work anniversary celebrations.
• Alliances with many brands grant extra benefits to freelancers.
• Weekly recreation dynamics that foster a healthy work environment.

📌 Before You Apply, Please Read:

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.
Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

🤝 You will be part of the client’s team.
You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

📈 KPIs and goals matter.
Your performance will be measured to ensure alignment with client expectations and project objectives.

🧑‍🏫 Training may be required.
You might need to complete training to fully understand your role, tools, and client processes.

🎯 Commitment and responsibility are essential.
We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

🚀 Ready to grow your career with us?
Apply only if you are ready to commit, learn, and take ownership of your role.