French Speaking Customer Support for Online Marketplace Platform Department
- Patrique Mercier Recruitment By Cyriel
Job Description
🌍 Join Our Online Marketplace Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a French Speaking Customer Support representative to join the Online Marketplace Platform Department. If you're fluent in French and have a passion for e-commerce, this is the perfect role for you!
In this important position, you will assist French-speaking customers with inquiries related to our online marketplace, ensuring they have a seamless shopping experience and receive the solutions they need. Join our dynamic and innovative team and contribute to enhancing customer satisfaction while enjoying a vibrant and collaborative work culture. If you're ready to take the next step in your career, we want to hear from you!
Your Responsibilities
- Provide top-tier customer support to French-speaking clients through various channels, including phone, email, and chat.
- Assist customers with inquiries about products, orders, and services on the online marketplace.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with team members to meet service objectives and improve the overall customer experience.
- Engage in ongoing training and development to stay informed about products and industry trends.
Requirements
- Your native language and your nationality should be clearly stated in your C.V. and/or Cover Letter. Fluency in French (written and spoken) is essential.
- A strong commitment to providing excellent customer service.
- Previous experience in customer support, preferably in e-commerce, is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a dynamic environment and adapt to changing situations.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
