Recruitment Project Manager for Paired (US-based/remote)

Job Description

Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

We're looking for a detail-oriented Project Manager/Customer Success to manage our client recruitment projects end-to-end. You'll be the key point of contact between our sales team, recruiters, and clients, ensuring smooth delivery of quality candidates while maintaining exceptional client satisfaction.

This role is perfect for someone who thrives in a fast-paced recruitment environment and has experience managing US clients remotely.

Responsibilities

• Review new client requirements from the sales team, analyze hiring needs, and create comprehensive kickoff emails to set clear expectations
• Brief and guide recruiters on client requirements, set delivery timelines, and follow up on candidate submissions
• Review and vet candidates before client presentation to ensure they meet specifications and quality standards
• Handle escalations, resolve issues, and address client concerns promptly and professionally
• Track project progress, manage timelines, and ensure deliverables are met according to client expectations

Requirements

• 2+ years of experience working in a US-based recruitment agency or staffing firm
• Proven track record managing US clients (either as a recruitment manager, project manager, or operations assistant)
• Strong understanding of recruitment processes and candidate evaluation
• Excellent written and verbal English communication skills
• Experience managing multiple projects simultaneously with competing priorities
• Problem-solving mindset with ability to handle client escalations professionally

Benefits

• Competitive salary (Paid in USD)
• Experience working in an international setting
• Work From Home
• Flexible Hours