Job Description

Techwan (an Everbridge company), designs and delivers mission-critical command and control systems that help save lives and keep operations running. Our solutions support emergency services, public safety agencies, and government organizations in responding faster, communicating clearly, and making confident decisions when it matters most.

As we expand our presence in Switzerland, we are looking for a Technical Project Manager (TPM) based in Romandy to lead customer operations, drive new project implementations, and support regional growth.

The Role

This is a hybrid role combining technical project leadership with hands-on system implementation. You will own live customer environments (RUN & Maintenance), lead technical deployments for new projects, and act as the primary technical interface for Swiss customers. You’ll collaborate closely with international teams across France, Italy, Hungary, and the UAE.

What you'll do:

Own and manage the Swiss customer portfolio, ensuring service continuity and high satisfaction

Handle incident management, change requests, and SLA-based maintenance

Plan and deliver upgrades, enhancements, and technical roadmaps

Coordinate stakeholders across customers, partners, and internal teams

Technical Implementation

Deploy and configure Techwan / Everbridge solutions in on-prem environments

Administer Windows Server infrastructures

Automate operations using PowerShell

Manage and optimize MS SQL databases

Deploy applications using GIT-based workflows

Integrate with third-party systems via APIs

Troubleshoot, test, and debug during rollouts and live operations

Growth & Stakeholder Engagement

Support pre-sales activities: demos, workshops, and technical discussions

Build trusted relationships with government and public safety clients

Contribute to regional expansion and partner enablement

Travel locally to customer and partner sites

What you'll bring:

8–10 years’ experience in System Engineering, DevOps, Implementation, or Technical Project Management

Strong Windows Server administration skills

Solid PowerShell scripting experience

Good knowledge of MS SQL Server

Experience with GIT and version control

Hands-on API and third-party system integration

Master’s degree in computer science, Engineering, or equivalent

Fluent in French and English

Nice to have:

Ansible, DevOps, or infrastructure automation experience

GIS or telephony integrations (Cisco, Avaya, Zetron)

.NET / C# exposure

IIS, Visual Studio, Azure DevOps, JIRA

Agile, PMP, or ITIL certification

Project Manager

Requirements🧭 What makes you a great match:3+ years of experience as a Project Manager or Operations Manager;Knowledge of SDLC and understanding of Agile methodologies (

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