Flemish speaking Customer Service for provider of digital services in Bulgaria

Job Description

Patrique Mercier Recruitment ES is excited to offer a wonderful opportunity for Flemish-speaking individuals to join a premier provider of digital services based in Bulgaria as Customer Service Representatives! If you are passionate about technology and enjoy helping others, this role is designed for you. In this position, you will assist Flemish-speaking customers with their inquiries, providing them with essential support and information about digital services. Join a dynamic and innovative environment where your skills will be appreciated!

Your Responsibilities

• Deliver exceptional customer service to Flemish-speaking clients via phone, email, and live chat.
• Effectively address customer inquiries, complaints, and product information to enhance satisfaction.
• Maintain a professional and friendly demeanor in all customer interactions.
• Document customer interactions accurately to facilitate service improvements.
• Collaborate with team members and other departments to achieve collective goals and enhance customer experiences.
• Participate in training sessions to stay updated on products and best practices in customer service.

Requirements

• Fluency in Flemish (both written and spoken) is essential.
• A strong commitment to providing outstanding customer service.
• Previous experience in customer service or related fields is advantageous but not required.
• Excellent communication and interpersonal skills.
• A proactive attitude and ability to handle challenges effectively.
• Ability to work both independently and collaboratively within a team.
• Willingness to learn and grow within a supportive and friendly work environment!

Benefits

• Private Health Insurance
• Training & Career Development
• Additional Performance Bonuses
• No weekends
• 150 euros towards your flight
• Active account manager regarding relocation
• Indefinite contract