Customer Service Representative

Job Description

Position: Customer Service Representative

Job Type: (Remote)

Jonesbororealtycompany is a leading real estate company in the Jonesboro, Arkansas area. We specialize in providing top-quality real estate services to our clients, including buying, selling, and property management. Our team is dedicated to providing exceptional customer service and building long-lasting relationships with our clients.

Job Description:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients and will be responsible for providing excellent customer service and support.

Key Responsibilities:

- Answering incoming calls and responding to customer inquiries in a professional and timely manner

- Assisting clients with their real estate needs, including scheduling property showings and providing information on available properties

- Responding to customer emails and online inquiries

- Maintaining accurate and up-to-date client records and information

- Collaborating with other team members to ensure a seamless and positive customer experience

- Handling and resolving customer complaints and issues in a calm and professional manner

- Keeping up-to-date with industry trends and developments to provide accurate and helpful information to clients

- Performing administrative tasks such as data entry, filing, and organizing client information

Qualifications:

- High school diploma or equivalent

- Previous customer service experience, preferably in the real estate industry

- Excellent communication and interpersonal skills

- Strong problem-solving and conflict resolution abilities

- Proficient in Microsoft Office and other computer applications

- Ability to multitask and prioritize tasks in a fast-paced environment

- Strong attention to detail and organizational skills

Benefits:

- Competitive salary and benefits package

- Opportunities for growth and advancement within the company

- Positive and supportive work environment

- Training and development programs to enhance skills and knowledge

- Paid time off and holidays

If you are passionate about providing exceptional customer service and have a strong interest in the real estate industry, we would love to hear from you. Apply now to join our dynamic and growing team at Jonesbororealtycompany as a Customer Service Representative.