Remote Customer Support- German speakers in Greece

Job Description

About the role

We are looking for German-speaking Customer Support Representatives to join an international team. You will provide high-quality support and ensure an excellent customer experience for German-speaking clients.

Responsibilities

• Provide customer support in German via phone, email, and chat

• Assist customers with inquiries, troubleshooting, and account-related questions

• Ensure high levels of customer satisfaction

• Accurately document customer interactions in internal systems

• Escalate complex cases when required

Requirements

• Native or fluent German (C1/C2 level)

• Good level of English (B2 or higher)

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work on-site

• Previous Customer Support experience is a plus, but not required

What we offer

• Competitive salary package

• Relocation support (if applicable)

• International and multicultural working environment

• Training and career development opportunities