Customer Service Representative – Consumer Electronics (Remote – Greece)

Job Description

Job Title: Customer Service Representative – Consumer Electronics (Remote – Greece)
Job ID / Reference: 31760, 31780, 31781
Location: Greece (Remote)
Start Date: 6th February 2026 (Training)
Work Permit / Eligibility: EU Citizenship, Full-purpose or Specific-purpose Work Permit, or Certificate of Protection (refugees) required
Languages Required:

• French: Native-level fluency (C2)

• English: Intermediate communication (B2)

Salary / Compensation:

• Base Salary: €1,045.72 gross/month

• Monthly Performance Bonus: Up to €150

Job Type / Schedule: Full-time, Monday–Sunday, 09:00–21:00 (rotational shifts)
Training: 11 full working days, fully paid

Job Description / Responsibilities:

• Provide exceptional customer service via phone, email, and chat, addressing inquiries and concerns professionally and empathetically.

• Assist customers with product issues, troubleshooting, and warranty claims for consumer electronics.

• Deliver clear and accurate information about products and services to guide customer decisions.

• Resolve complaints effectively to ensure a positive customer experience.

• Collaborate with team members to escalate issues when necessary.

• Participate in regular training and feedback sessions to enhance product knowledge and service skills.

Requirements / Qualifications:

• French (C2) – Native-level fluency.

• English (B2) – Intermediate communication skills.

• Strong verbal and written communication.

• Customer-focused and proactive problem solver.

• Team player with ownership of individual responsibilities.

• Prior experience in customer service is a plus but not mandatory.

• EU Citizenship, valid Work Permit, or Certificate of Protection.

Benefits:

• Paid training and continuous learning opportunities.

• Relocation support:

  • Option 1: All expenses covered – flight, hotel stay, real estate agency fee.

  • Option 2: €250 relocation allowance + real estate agency fee (if relocating independently).

• Health care benefits and discounts on products/services.

• Free online Greek language courses.

• Access to modern, well-equipped work environment (break areas, etc.).

• Join a Great Place to Work-certified company promoting diversity and inclusion.

• Social responsibility initiatives and special events participation.

• Performance-based bonuses.

How to Apply:
If this opportunity fits your profile, apply here or send your CV to [email protected]