Senior Technical Program Manager

Job Description

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

The Engineering team at SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform that will change how companies administer and manage pharmacy benefits. Our unified technology platform provides real-time actionable insights that drives cost savings, powers clinical services and results in a brilliant customer experience. A unified technology platform exists nowhere else in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. SmithRx delivers unmatched service quality and operational efficiencies that exceed all industry standards.

As a Senior Technical Program Manager, you will bridge the gap between business strategy and engineering execution. You will leverage deep technical expertise to partner with business owners and dev teams, translating a defined product strategy into a defined technology solution. You don’t just manage a roadmap; you influence its priorities, drive architectural simplification, and ensure our technology scales efficiently to solve widespread industry deficiencies.

What you will do:

• Program Strategy & Execution: Lead end-to-end programs, from multi-year roadmap facilitation to execution. You will translate corporate strategy into actionable deliverables while independently navigating environments where the technical solution is not yet defined.
• Strategic Communication: Act as the primary communicator for high-complexity projects. Synthesize detailed project info into concise, data-backed updates for leadership that highlight both technical progress and business impact.
• Technical Oversight & Simplification: Drive technical transparency and identify risks caused by complexity. You will drive efficiency in existing architectures to unblock delivery and ensure technical designs meet high-quality standards.
• Operational Excellence: Optimize cross-team processes and software development workflows. You will instill best practices and create collaborative mechanisms that set a standard for the entire organization.
• Influence & Leadership: Drive consensus across engineering, product, and operations. You will mentor junior team members and demonstrate the courage to make difficult prioritization calls under pressure.

What you will bring to SmithRx:

• 8+ years of experience in technical program management, with a track record of delivering high-visibility, multi-team initiatives.
• Strategic Mindset: Ability to connect project-level work to broad business goals and cost optimizations.
• Technical Proficiency: Deep understanding of the SDLC, Agile, and the ability to converse fluently on complex engineering architectures and security/privacy.
• Leadership: Experience mentoring peers and driving team growth through hiring and process excellence.
• Adaptability: Comfort in a "Senior II" role where you deliver independently but seek strategic direction when necessary to align with the broader org.
• Knowledge in security and privacy is a nice to have
• Experience with program management for projects that span multiple years and span multiple teams in geographically disparate locations.
• Experience commercializing technical product launches and comfortable conversing on technical topics and products.

What SmithRx Offers You:

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits
• 401(k) Retirement Savings Program
• Short-term and long-term disability
• Discretionary Paid Time Off
• Paid Company Holidays
• Wellness Benefits
• Commuter Benefits
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities