IT Customer Support Analyst (Portuguese) – Kavala
- Talentia Connect
- Remote Greece
Job Description
We are looking for a communicative and open-minded customer service representative in Greece. You would be working within a large international platform that collaborates with major brands to provide high-quality services and solutions.
Role Description:
As a Customer Service Advisor for the Portuguese market, you will handle customer inquiries through inbound calls, chat, and back-office tasks. Responsibilities may vary depending on the project but generally include customer support, issue resolution, answering questions, managing requests, and providing solutions in a professional, empathetic, and results-oriented manner.
Skills, experiences and interests you need to succeed in this role:
For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.
- You are a native Portuguese speaker with advanced business English
- you hold EU Passport or Greek Residence Card
- You have a strong customer focus and always ready to help
- You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
- You are able to work in fast-paced environments
- You are a real team player and enjoy working in multicultural environments
What's in it for you?
- Salary: 14 salaries per year x 1100 gross per month + a performance-related bonus
- Work from home possibility
- A Quality Certified Management Company
- A Multicultural environment: 8.000+ passionate people from 76 countries working together
- A Company offering you not only a job, but a full experience abroad!
- A recognized training delivered by the biggest brands
A complete relocation package including:
- Flight ticket to Greece
- Hotel accommodation for 2 weeks with breakfast
- Assistance in finding a flat + real estate agency fee paid by the Company
- Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
Start date: From January 2026, onwards*
Send your CV in English to [email protected]
