Attentive

Lead Product Manager, Data Platform Experience

Job Description

About the Role
Attentive’s Data Platform powers the collection, transformation, and activation of the data that fuels personalized messaging. As the PM for Data Platform Experience, you’ll own the evolution of our Enhanced Attentive Tag (EAT) — the foundation of how data enters and flows through our ecosystem. This role sits at the intersection of product design and platform architecture: you’ll translate complex data infrastructure into intuitive, self-service experiences that marketers and internal teams can confidently rely on. Acting as the tip of the spear for company-wide initiatives like alerting, observability, and data transparency, you’ll work closely with Engineering, Design, Support, and Customer Success to make technically sophisticated systems simple, trustworthy, and resilient — turning our data platform into a differentiated product experience.


What You'll Accomplish
  • Lead the evolution of the Enhanced Attentive Tag (EAT) into a fully self-service product experience — empowering customers and internal teams to configure, monitor, and troubleshoot their tagging setup with ease
  • Define the company-wide alerting and observability strategy, setting the foundation for how Attentive detects, communicates, and resolves data issues across tagging, catalog, and downstream systems
  • Deliver a reimagined UI experience that gives marketers transparent visibility into how their data flows through Attentive’s platform transforming invisible infrastructure into intuitive, actionable insights
  • Partner with Engineering and Design leadership to build scalable internal tooling that reduces Support Engineering load and accelerates root-cause diagnosis for data issues
  • Collaborate with Customer Success, GTM, and Support teams to operationalize data transparency, ensuring customers have confidence in the accuracy and reliability of the data powering their campaigns

    • Your Expertise
  • 5–7 years of experience in product management, ideally working on platform, data infrastructure, or observability products at a SaaS company
  • Comfortable engaging deeply with technical concepts from onsite data collection to event instrumentation and data pipelines to alerting and monitoring systems and can translate them into clear, user-facing solutions
  • Design-minded and care deeply about product usability looking for ways to simplify, visualize, and clarify how systems work
  • Strategic communicator who can drive alignment across Engineering, Design, and GTM teams, balancing user experience goals with platform reliability and scalability
  • Data-driven and measure success through adoption, reliability, and user trust, not just feature delivery
  • Thrive in ambiguous, cross-functional environments, where success requires connecting technical depth with customer empathy
  • Bonus: You have experience with marketing or analytics platforms, or have previously worked on data observability, tagging, or event tracking systems

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