Sr. Software Developer Engineer

Job Description

ISE01I – Senior Software Development Engineer

Brief Description:

The Sr Software Development Engineer uses specialized depth and experience to oversee the writing

and modifying of complex software application programs. Leads work groups that are responsible for

software development, design and quality testing. This position will create detailed specifications or

designs, conduct quality assurance reviews of peer's application programming and act as a mentor to

others in these programs. The Sr Software Development Engineer will maintain these programs by

coding, testing, and debugging documents. This position is competent to work at the highest technical

level of all phases of application programming activities. Requires direct interaction and decision making

with IT vendor partners, business clients and other internal partners. Must be able to maintain

professional and collaborative working relationships with all. Solves complex problems; takes a broad

perspective to identify innovative solutions. Frequently inter-organizational and contact with senior

vendor partner contacts. Represents the organization as the prime technical contact on projects.

Specific job duties:

 Partner with multiple vendors to create estimates and delivery plans for projects or programs

across an application family.

 Ensure quality of technology delivery of multiple vendors’ technology solutions for multiple

concurrent projects or programs for an application family.

 Provide technology leadership and delivery accountability for solutions for multiple concurrent

projects within an application family. (i.e. Claims, C&PS, or CS&DW)

 Function as team leader for a large or complex unit with accountability for:

o Setting direction to mature the technology associated with the team. Key aspect of this

is “tech debt” removal when possible.

o Identify and implement process enhancement opportunities associated with supporting

the application area.

o Implement actions to increase UBC and vendor partner knowledge on team.

 Serve as SME for components of the team.

 Partner with architects to set direction for maturing use of/retiring/adding technology

components in the UBC environment.

 Provide technical guidance to projects/programs for complex components of a multiple

technology suites.

 Lead efforts to develop standard practices, components, guidelines for use of complex

technology components.

 Lead teams to resolve urgent and high production incidents.

 Lead actions to determine root cause of problems and drive resolution.

 Work on special projects as assigned.

Supervisory Responsibility:

0 Direct Reports, 5+ Indirect Reports

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Desired Skills and Qualifications:

 Bachelor’s degree in related field or equivalent work experience

 8 – 12 years of relevant experience, preferably 2 – 3 years at UBC, or Master’s degree and 6 –

10 years of relevant experience

 Complete understanding and wide application of technical principles, theories and concepts

in the field

 Ability to provide and implement technical solutions to a wide range of difficult problems

 Solutions are innovative, thorough, practical and consistent with organizational objectives

 Strong customer service focus

 Ability to lead discussions with all levels of the organization and provide balanced information

of an idea or communication of an issue regardless of written or verbal

 Familiarity with health care or PBM industry

 Familiar with working in a vendor partner model

 Ability to work a flexible schedule to accommodate project deadlines

 Strong mentoring skills

 Demonstrated ability to prioritize work load and meet project deadlines

 Adaptability and willingness to lean new tools and applications

 Ability to adapt in a dynamic work environment and make independent decisions

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to patrick.g@globalpacificsupport.com with the subject line "Sr. Software Developer Engineer Application”.