Special Projects Manager

Job Description

Manage the projects that change the future for underserved students

Are you a strategic thinker with a passion for managing complex projects and fostering strong relationships? MasteryPrep is looking for a Special Projects Manager to lead the successful execution of high-impact initiatives. In this role, you will collaborate with both internal teams and external clients, ensuring deliverables are aligned with requirements, timelines, and quality standards. You'll play a critical role in bridging client expectations with team outputs while fostering an inclusive, results-driven work environment.

As a Special Projects Manager, you will work closely with the Senior Director of Product Operations and cross-functional teams, including product and engineering, to ensure projects meet deadlines and exceed client expectations. Our APC team is agile and KPI-driven, so the best candidate will enjoy the personal challenge of continuous improvement. It's in our core values as a company! "Go Pro." We're here to be the best, across every role in our company, as we help our students thrive. 

Key responsibilities include:  

• Build and maintain strong partnerships with external clients, providing timely updates, addressing concerns proactively, and ensuring deliverables exceed expectations.  
• Gather and document client requirements, aligning internal teams on goals and identifying potential risks. Implement solutions to mitigate delays or issues.  
• Develop and manage project timelines, highlighting critical milestones and communicating adjustments effectively to all stakeholders.  
• Collaborate across product and engineering teams to ensure deliverables, such as user stories and mocks, are reviewed and completed on schedule.  
• Maintain clear and organized records of meetings, decisions, and action items to ensure accurate information is accessible to all stakeholders.  

Success in this role will require you to:  

• Build trust and credibility with both internal teams and external clients.  
• Deliver high-quality project outcomes on time and within scope.  
• Foster a collaborative, inclusive, and results-driven work environment.  
• Achieve high marks on key performance indicators (KPIs) and receive exemplary performance reviews from leadership.  

About Us

Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students. 

Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012. 

MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development.

When we ask our employees what they love most about working with MasteryPrep, it comes down to the mission, the people, and the challenge.  

- The mission: We have a strong mission that truly changes lives and motivates us each day to get up, get better, and make things happen.  

- The people: MasteryPrep is as diverse as the student population we serve, valuing employees as individuals, not just the roles they fill.  

- The challenge: We don’t believe in "average" or "good enough." We’re growing tremendously and won’t stop until every student has access to a better future. 

Requirements

• 3+ years of experience in project management in client-facing roles.  
• Demonstrated success managing complex projects with cross-functional teams.  
• Strong communication and relationship-building skills to foster trust with internal teams and external clients.  
• Exceptional written and verbal communication skills.  
• Familiarity with Agile methodologies and working knowledge of user story creation.  
• Proactive problem-solving skills and experience in risk management to mitigate delays or issues.  
• High attention to detail and excellent organizational skills to prioritize and manage multiple tasks effectively.  
• Receptivity to feedback and willingness to adapt to new processes and workflows.  
• Dedicated remote workspace with stable internet.
• Experience using Slack, Microsoft, and Google ecosystems.  
• Background with test prep curriculum or products is a plus.
• Must be currently residing in one of the following U.S. states: AL, AR, CA, FL, GA, IL, KY, LA, MA, MI, MS, NY, NC, OK, SC, TN, or TX. 

Benefits

• $60,000+ starting salary, based on qualifications
• Employee benefits eligibility (health, disability, AD&D, life insurance)
• Matching 401k
• Paid time off
• Generous paid holidays
• Ability to work fully remote
• Company-supplied laptop