Product Designer

Job Description

We’re an ambitious, remote-first travel scale-up, eager to grow our team with an outstanding product designer. If you’re a passionate designer with a love for the outdoors and a talent for delivering exceptional user experiences, this is the opportunity for you!

Read more about working at Much Better Adventures.

The Role

You’ll be part of a dynamic micro-team with a clear focus, bringing together engineering, product management, and design to work towards shared goals. Each team works together to design, test, build, measure, ship and iterate the experiences that will deliver value to the business by helping customers with:

• Inspiration – help them find and fall in love with a shortlist of trips from among 200+ unique adventures
• Information – give them what they need to choose one trip
• Reassurance – help them get comfortable with all the details and logistics beyond the trip it

The teams have a high amount of ownership, autonomy and agency, and are expected to use this latitude wisely. We have recently been working highly collaboratively in one-week sprints, shipping multiple A/B tests. While this will continue, there will also be scope for larger and more strategic product initiatives, including the development of a native mobile app.

What You’ll Do

You’ll be responsible for all aspects of the product design – researching, conceiving, prototyping, presenting and designing multiple options for high-quality product experiences that solve real customer and business problems. We don’t do “hand-offs”, so you’ll be deeply involved across the product lifecycle and expected to wear many hats.

Your Responsibilities

• Develop a deep, nuanced and multi-faceted understanding of MBA, our customers, user experiences, values and expanding range of adventures around the world
• Positively influence our product direction by designing industry-leading software experiences that evolve and innovate on our existing UI, UX, and brand foundations
• Work closely with your team members in product and engineering, collaborate with other product teams and work cross-functionally across the business to launch high-quality, user-facing product experiences
• Demonstrate an extremely high level of ownership, standards, velocity, and drive with a bias for action
• Consistently design and deliver high-quality UIs that raise the standard for what good design looks like at MBA
• Participate in design reviews and share your work regularly with the company leadership
• Drive and support UX research projects
• You will also help us develop our first mobile app, so native app design experience is a must

Requirements

This is an extremely important hire for us. You will need to meet the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years design experience in digital products and software
• Design lead on native mobile app/s (iOS and Android)
• A strong and diverse portfolio demonstrating your design skills with high-quality, well-crafted UI and UX on web and mobile
• Demonstrable experience partnering closely with product, engineering and other cross-functional teams to drive product direction
• Ability to come together in-person 1-5 times per year and work effectively remotely
• Extremely effective communication and adept at explaining your work, process, and decisions to cross-functional partners and stakeholders
  

Preferred qualifications

• Editorial and content design
• Front end HTML/CSS/JS skills highly desirable
• Experience across B2B and B2C
• Ability to work effectively in ambiguous, complex problem spaces, ideally at high growth startups
• Ability to work horizontally across product verticals & collaborating upwards with team & company leadership
• Ability to synthesise competing priorities, points of views, user and business needs to come up with the most effective solution

Benefits

• An entrepreneurial and creative environment where great ideas are actively encouraged, and taking responsibility for them is expected
• The warm fuzzy feeling that comes with knowing you are making a huge difference to small independent businesses, local economies and communities
• 38 days holiday per year (inclusive of public holidays) - to be used when you like
• Annual company performance-based bonus
• Flexible hours set up (40 hours p/w for full time roles), and a fully remote company
• Company-wide, adventurous meet-ups
• Experience what we do: everyone goes on a free MBA trip within their first year
• A £500 annual travel voucher to spend on an MBA trip/s
• 30% Employee discount, plus 15% friends and family discount for MBA trips
• Generous Pension scheme (UK employees only)
• Free access to private GP, and unlimited mental health support and counselling via our partner at BHSF.
• Budget to set up a remote working space and access to co-working spaces
• Supportive Maternity and Paternity Pay: we offer 16 weeks full pay if you’re the primary caregiver & 4 weeks full pay if you’re the secondary caregiver.

What does the application and interview process look like?

Our hiring process is fully remote, and all interviews will be online. Every application is carefully read by a real member of the team (no AI screening here).

This is an extremely important hire for us, and we want to balance our need to have conviction in the right candidate with our asks of you.

We expect the process to follow these steps but please let us know in your covering letter if you are uncomfortable with the written/presentation component.

1. Application with one-page CV and one-page covering letter (including salary expectations)
2. Screening interview (30m)
3. Hiring manager interview/s (CPO + others)
4. Reference checks
5. Design and written exercise, with presentation to the senior leadership team (mix of CEO, CTO, CPO, CMO, COO and others)
6. Decision
   

Job ‘Need to Know’ details

• Preferred Start Date: Q1 2025
• Salary Range: £55-75k, depending on experience.
• Working Hours: a full time role is 40 hours per week, with core hours being 1000 - 1500 GMT (regardless of where you are based), and a flexible hours policy for the remaining time. We also welcome applicants from those wanting to work part-time, but we require 80% (32 hours) minimum.
• Location: you must be resident either in the UK or in Europe (max +2 hours GMT).
  Note: Contract and benefits will vary depending on which country you are based in - this will be discussed at an appropriate stage in the interview process.

We are an equal opportunities employer and strongly encourage applications from a diverse range of backgrounds and industries. Our flexible working arrangements are designed to support everyone in the team to achieve that important work/life balance in a way that works for their particular circumstances.