Senior Product Manager

Job Description

At Vouched we are building a powerful identity verification platform to provide worldwide access to life’s most critical services, including healthcare, financial services, rentals, and more. Companies use Vouched to verify identity while onboarding and authenticating users. We make identity verification easy with a combination of machine learning and data checks. Our customers leverage our APIs, integrations, and no-code solution to onboard customers to their systems.

What we do

• Verify thousands of people every day across multiple countries and industries providing access to critical services
• Serve fast-growing startups, unicorns, and large enterprises, with a focus on providing fast, easy integration for developers 
• Run on a modern cloud infrastructure powered by automated integration and unit testing, provisioning, deployments, monitoring, and notifications 
• Drive to own the market and deliver a world-changing client and end-user experience

We are a small but mighty team looking for people who align with our values and have a strong sense of hustle, creative problem solving, grit and energy to help us scale! We celebrate diversity and are committed to creating an inclusive environment for all employees.

As Senior Product Manager you are responsible for driving the development and execution of the company's product strategy for both our developer and end-user experiences.  Vouched is focused on driving growth while working towards profitability and you would be a hands-on contributor to this mission.  This role requires a combination of strategic thinking, technical and business acumen, and a deep understanding of market dynamics and customer needs.  You are curious, customer-centric, and passionate about delivering experiences that delight developers and end-users.  Vouched operates in a collaborative environment and you must work effectively with both customer facing and technical colleagues. This candidate who will excel in this role is someone who is organized, detail-oriented and an extremely strong communicator.

Responsibilities

• Own the product roadmap for your portion of the product, informed by analysis of customer needs, current market trends, and potential partnerships
• Drive the execution of all stages of the product lifecycle, including product and market research, competitor analysis, planning, requirements, roadmap development, and product launch
• Define  product requirements and build project plans to ensure they’re met
• Translate product strategy into detailed requirements for development by engineering teams
• Partner with sales and customer success teams to ensure Vouched is solving for the needs of the market, and collect regular feedback to inform product decisions
• Drive messaging for all relevant product releases
• Own the prioritization and triaging of regressions/bugs in existing capabilities
• Appraise new product ideas and strategize appropriate go-to-market plans

Requirements

Required skills and qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or related field, or equivalent experience
• 4+ years experience in product management
• Proven success in overseeing all elements of the product development lifecycle
• Experience leading projects with cross-functional teams
• Strong strategic thinking and analytical skills, with the ability to translate market insights and customer needs into actionable product plans.
• Passion for technology and innovation, with a customer-centric mindset and a commitment to delivering exceptional user experiences.
• Strong communication and interpersonal skills, and the ability to adjust your message to your audience
• Experience writing queries for analysis, building dashboards, defining KPIs for tests, and measuring product performance
• Previous experience in an early-stage startup required
• Successful track record of delivering complex technical products

Preferred skills and qualifications

• Product experience in Identity Verification and/or SaaS products preferred
• Experience with SQL, Snowflake, and / or Amplitude
• Product design experience

Benefits

• Equity compensation

• Remote working environment
• Self-managed paid time off
• 11+ annual company holidays
• 401k
• Health Care Benefits: Medical, Vision, Dental
• Wellness Benefits: EAP, LifeHealth Online, One Medical, Perkspot
• Parental leave

• $150k - $175k base salary

This is a remote role - however, you must be based in the US (US work authorization required)